I had a really bad experience at the Grand Lebanon Restaurant. They had a loud party going on upstairs, and the music was so loud that I couldn't hear the person I was eating with. Even the waitress couldn't hear our order properly.
On top of that, there were kids running around the restaurant, making it feel like a playground instead of a proper place to eat. It would have been okay if it was a community center, but not for a restaurant.
As for the food, it was quite underwhelming. While not outright terrible, it certainly didn't make up for the overall disappointment of the evening. It seemed that the kitchen had some potential, but the noise and chaos in the restaurant overshadowed any enjoyment we could have derived from the meal.
The biggest letdown, though, was the manager's handling of the situation. The manager seemed either oblivious or apathetic to the problems caused by the loud music and the uncontrolled children.
It's disheartening to see such a lack of professionalism and competence from the management. A well-managed restaurant should prioritize the comfort and satisfaction of its customers, ensuring that everyone can enjoy their meals in a peaceful and pleasant environment. Unfortunately, the Grand Lebanon Restaurant failed miserably in this regard. My hope is that they take customer feedback seriously and make the necessary improvements to create a more enjoyable dining experience for all. Until then, I'll be exploring other, more considerate halal dining options...
Read moreThis is a review I had previously removed at the owner’s request. However, after some reflection, I feel it’s fair to share my experience again, as the issues we encountered may be helpful for others to consider.
During our visit to Grand Lebanon, we ordered a mixed mezza platter, but unfortunately found it underwhelming. The hummus and mutabbal lacked the usual drizzle of olive oil, and the oil provided appeared unusually white in colour. The kibbeh was served cold, and the vine leaves tasted as if they had just come out of the fridge.
The mixed kebab was decent, but my lamb shank arrived with plain rice rather than the advertised rice with peas. When I enquired, I was told that option was no longer available and that only plain or kabsa rice was offered — neither of which, in my opinion, paired well with the lamb.
The overall atmosphere also fell short of expectations. English pop music was playing instead of Arabic music, the interior felt cold and uninviting, and there was minimal engagement from the owner, who spent most of the time on his phone. At one point, he was even lying down across customer seating, which came across as unprofessional. Surprisingly, we were the only guests in the restaurant on a Saturday evening.
While some dishes were satisfactory, the overall experience in terms of food and service did not justify the prices. I share this feedback in the hope that it’s taken constructively, as I do genuinely wish the restaurant success...
Read moreOrdered takeaway here to Beverley and came within the hour which was really nice.
Food arrived warmer than I expected despite the journey and was well wrapped. I ordered the mixed Schwarma platter. I opted for rice instead and was so glad I did. The yellow rice was beautiful with I believe raisins? But was absolutely stunning with a lovely texture. Way better than if I was to order chips.
The mixed Schwarma came comprised of toasted Schwarma wraps cut into smaller segments. The doner wasn’t typical kebab shop meat it’s was fresh high quality lamb. Same with the chicken. The people who made this are chefs. The Schwarma wraps were lovely with nice crunchy veg inside that totally complimented the meat.
Even the garlic sauce was perfect. A lot of Middle Eastern eatery’s go wrong with the garlic making it way too bitter from using vinegary preserved garlic but this was garlic sauce was a lovely mixed of savoury and cool. The chilli was good also much better than a standard takeaway but I say that as someone who enjoys spice. It is spicy.
The only thing that wasn’t outstanding was the chicken burger that my girlfriend had. But that’s her fault for ordering a breaded fried chicken burger from a place that specialises in gorgeous...
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