Harrods — Local services in London

After surviving the surprisingly rude, disappointing selection and chaotic Selfridges, Harrods was architecturally stunning inside and out and a much needed clean, calm, and dignified experience. Selfridges: in the small lingerie department I had several items in my hands to try on and I was struggling to move items on the racks. I then asked a woman at the desk if she could take my items so I could continue to look through their selection. She looked at me like I made an audacious request. Her attitude was mind boggling. Harrod’s: first stop was in the natural pharmacy where I saw a silk eye mask with perfect oversized eyes, lavender inside and velvet ties. I couldn’t decide on colour and the woman was very pleasant, appreciative and had good advice. I wasn’t sure if I was buying it out of gratitude for being treated well or because I really wanted it. It turned out to be my favourite purchase in London! I always remember the experience I had while buying something so the moment someone is rude, pushing a sale with incorrect information , or changing their opinion based on what I’ve said, I immediately leave. I don’t want to support those practices or the store that hires people like that. Surely I can’t be the only one like that? Harrods continued: it was fun to look at so many refined and unexpected items. I ended up on a whim deciding on a shampoo and blow dry. Two applications of shampoo, a head massage, a nourishing treatment and a great style. I decided to return another day when I had more time, which I did, looking in the lingerie shop for what I originally went to Selfridges for. And they had the item, went in the back to get me a new one and checked me out with smiles! The only complaint is they need better signage, but everyone was very kind about giving directions to the stairs, elevators,...

Harrods is undeniably on the pricier side, but you get what you pay for—exceptional quality, impeccable service, and a shopping experience like no other. From luxury fashion to gourmet food halls, everything feels curated and top-tier. It's not an everyday shopping destination for most, but for special occasions or a taste of true luxury,...

Clean, well-organized, and not trying too hard — which I appreciate. Staff are friendly without hovering, and the selection actually makes sense (no random junk just to fill shelves). Prices are decent, and I didn’t feel rushed or ignored. It’s the kind of place you remember and actually want to...