I rated this 4 stars not because they sell great tools. That's not their claim to fame. They sell inexpensive tools and alot of odds and ends. For people who need a Power tool for home use that will only be used occasionally this is the store for you. They are good at filling a niche and as long as you realize that it's all good. You won't find Dewalt or makita here. You will find their house brands all made in China. They usually offer 3-4 brands that represent good, better, best. Be careful when you get to the better and best they can be comparably or even higher priced than name brand tools. The quality is comparable between the internal brands but the profit margin on the better and best is much higher without much difference in quality.
If you're looking for a tool or compressor or any of a number of different item and you can't afford name brands HF will enable you to buy an an admittedly lower quality item for a much lower price. Ii may be the difference between being able to own that tool and not.
Another thing I have noticed is they will have hardware items that look like name brand items but are thinner, smaller, and lower quality than you would find at Lowe's or Home Depot.
All in all it's a fun place to kill some time and see some unusual items. One other thing I have noticed is that anything made of steel will rust far quicker than any name brand tools so keep everything oiled and dry. Even the humidity in a garage will render them unusable without undergoing a restoration first.
Materials are inferior, therefore, heat treating and hardening is less effective. Pliar Jaws are soft and pivot points are sloppy. Similar to what you would expect if you were buying tools at Walgreens.
I know this sounds negative but as long as you know what you're getting into and have realistic expectations it can be a fun Saturday afternoon destination when you've got some...
Read moreI went to the sale and bought a bunch of stuff that was on sale got home and none of my stuff was the sale price. I went back down to the store and the lady said I was not the $30 a year member and that's the only ones that got these deals. I asked for a refund she automatically picked up the flyer and said on the back in small writing no refunds for prior sales. I did not know that the price listed on the item for sale was just for special people. At this point, I'm not crazy about going back to HarborFreight. The lady should have offered me a membership at $30 and reimbursed the difference in what I had bought and the sale price. She was a young black lady manager . Because I asked to speak to a manager she was quick to say she was the manager. I said oh well I'm not getting anywhere. I bought about 15 things and none of them were the price that was on the item. They should make it clear on the sign that this is just for our members, but in that very fine writing on the sales flyer is the only place the lady pointed it out to me as if I was supposed to read that. I may not go back to Harbor freight In Aberdeen. Yes, Manager lady Had a smarty...
Read moreWent for the "Deal of the Day" on a floor jack. Checked online for availability, said this store had them in stock, drove the 25 minute drive to the store and they had none left. They offered to check another store, but they couldn't tell me how many the other store had and they wouldn't hold one for me. I'm not going to drive another 40 miles on a prayer another store will have one. And I've paid to be an Inside Track member. Pretty awful way to treat...
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