My daughter needed her car alarm removed. We set up a day to bring the car in, and Chandler said he preferred to come to my house. I said okay. He showed up, told me he could not remove the alarm, made 2 phone calls, and charged my daughter $75 for His Time. Now I know why he wanted to come to my house. They told me they would check for free if I came in to see if they could remove it. I guess old Chandler needed some pocket money. I'm going to see if this interests the BBB at all.
Edit: I received a very nasty phone call from Chandler in regards to my post, wherein he offered to refund the money not out of good business practice, but solely if I took the post down. He can keep the money, people should be aware of these behaviors. P.S. I am blocking your number, in case you feel like berating and harassing me for this as well. This car absolutely has an alarm. It kept going off for no reason, which was half the reason I called you. Chandler even set it off when he was looking at the car. The free diagnostic was to tell me if you could take it out. You said you would set it up with Chandler, who then discarded the arrangement and charged me half of what it would cost to actually remove the thing. The only time OEM even came up was when we weren't sure whether it was an OEM or...
ย ย ย Read moreI recently had the pleasure of working with Chandler at Audio Dreams and it was a great experience from start to finish. I came in wanting to install Apple CarPlay in my truck and he was extremely knowledgeable and helpful throughout the entire process.
Chandler took the time to listen to my needs and provided excellent recommendations on the best products and installation options. He was patient and answered all my questions with a friendly and positive attitude.
The installation process was smooth and efficient, and Chandler took great care to ensure that everything was set up properly and working perfectly before I left. He even took the time to walk me through all the features and functions of the new system.
Overall, I couldn't be happier with the service I received from Chandler and Audio Dreams. The quality of their work is top-notch and their customer service is truly exceptional. I would highly recommend them to anyone looking for professional audio and electronics installations. Thank you, Chandler and Audio Dreams, for a...
ย ย ย Read moreI called up James 10 minutes after their closing hours. He answered anyway and gave me accurate numbers for what I asked for at a great price. This excited me so naturally I had some wouldn't it be cool if. James took that into consideration and, with the help of his very capable and talented tech landed on the right system set up for me. I got nervous because I went a little over budget, but they showed me the cost breakdowns and walked me thru my concerns. Later I had a 3rd party that is knowledgeable on pricing review this and they stated that is a good deal. Hearing is believing! Thank you for getting me my audio dream and not settling on...
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