Krystal — Restaurant in Acworth

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TLTR: Ordered 4 CHEESE Krystals. Got no mustard, cheese, cold burger, and hand shaped dents. And the two staffers that were on some strong drugs

Total time taken: 1hr 7 min Ordered: 4 cheese Krystals

I was traveling home from Thanksgiving on Sunday Nov 292020 it was just after 945. It took 25 plus mins to receive my 4 CHEESE Krystals. 5 plus mins till the cashier greeted me at the loudspeaker with no one in line that could be seen. I order 20 plus mins as I sat at the 2nd car spot till when I left the drive through line, AND my Krystal's did not any cheese. The burgers looked like they had been pressed flat with the hands (they had indentations) So i went back around the line. Sat at the speaker just as long. Skipped the speaker and sat in the number 2 spot ( the guy who pulled up when I left) and then waited... For a long time... Longer than the last time. I gave up at about 1045 since it was already after an hour in line. The two ppl inside were high on something they way they worked and spoke.

Let's review at this point: 1hour and 7 min - Ordered 4 CHEESE Krystals. Got no mustard, cheese, cold burger, and hand shaped dents.

I threw them out as they were cold from the first time. I paid for cheese and...

This was an impulse post lake outing stop for munchies. There were no crowds and literally only 3 total cars in the drive thru and even though our order was very small and "traditional", it took 15 minutes from the time we placed the order for it to hit the window. The staff was polite when they took the order and when they delivered our food but Holy hell was it anything but speedy. Sadly, it was also the worst Krystal's food I've ever had from a palletable perspective. There used to be a Krystal's near the wake part a little further north that we used to stop at on lake days. The food was always good and the service was always polite and speedy. This alternative location is the polar opposite from it's recently closed neighbor. Very disappointed ☹️. We will be looking for an alternative eatery on lake days...

I went here twice last week. I went into the store both times. The first day I waited on my food for a little while and that was okay because I was expecting fresh food. My food was not fresh at all. It was warm. I was slightly upset but I let it go. I returned the next day and told the cashier about the incident and requested to receive hot food this time. She said she would ensure it, I never seen her again. My food comes out and it's WARM AGAIN!!!! Not only was it warm but my entire bun was soggy on my Krystal. The entire bottom bun. That is disgusting and I'm aware that the top half of the bun should be soggy but now the entire bun. I was totally disappointed and I will never eat there again. This is ridiculous. I would suggest you guys try a...