Circle K — Local services in Adel

I had a terrible experience visiting this location. First the cashier gave me a hard time about wanting to use my Circle K rewards for a drink. The coupon on the app showed that the drink I chose to get was the same as the one pictured on the coupon. Secondly I paid for gas and told the cashier the pump I was on. He even repeated the pump number but put a pump that was all the way at the other end of the pumps. I realized the error when I went to pump my gas and went back into the store. The other cashier told me I needed to hurry to the other pump before someone else pumps my gas. I drive to the other pump and there was already someone else there. I go back into the store and they told me there was nothing they could do even though my card had already been charged for the gas. Fortunately the person who had pulled up to the pump was honest and came in to tell the cashier he pulled up to a pump that already had the prepaid amount and wanted to pay for his gas. After debating about receiving a refund, the cashier angrily gave me my money back. Neither cashier especially the one who entered the wrong pump number apologized. I used to enjoy going to Circle K and was a regular customer. After this experience I won’t...

I've had multiple frustrating experiences at this gas station due to the night shift workers' unprofessional attitudes. They often seem to resent their jobs, treating customers as inconveniences. For instance, when a man asked for help retrieving a tobacco product, the cashier snapped, "Do you not see we are in the middle of a conversation?" instead of assisting him. On another occasion, while I was using the self-service register, an employee interrupted me, pushing through and responding with attitude when my Circle K rewards app didn’t work. It’s disappointing that convenience store employees don’t prioritize customer service. If they find their jobs unbearable, they should consider other options rather than taking it out on customers, especially in the wake of recent...

This Circle K was fine into I had the rudest run in with a late night manager named Carrie aka Cece. I wasn’t familiar with there version of self check out and waited to for ring me up. She looked at me like I was crazy and met with a rude attitude. She finally assisted me the check out only call me name “an aggressive little something”. Seriously, how does one become a manager talking to people in this manner. The other employee I’ve interacted with have not been this rude or even rude at all. And I’ve never experienced this kind of aggressive rudeness before in my life at a place I was spending money. How are the store associates who aren’t the manager more professional than this wig wearing in insult hurling so...