Verizon — Local services in Adel

I was having an issue with my prepaid phone even though I had s prepaid account with Verizon, cara took care of my issue just like I was a customer on a contract. Shd was amazing, it took a really long time to fix it but she was never impatient, she was professional, and made me feel like I was her one priority, she was patient, kept a conversation going while she was on hold with technical support, informed me about the advantages of being on a contract rather than prepaid, and by the time my phone was fixed, I could think of nothing else but opening an account when I get my next paycheck. Shd is excellent at her job and should be considered a valuable asset to Verizon on a day and time where customer service is becoming a thing of the past. I will ask for her by name when I go get my contract plan. Thanks Verizon, for having an employee that really cares about your customers, it really...

Digital Express in Adel is the only place I will go to purchase a new phone or upgrade my current one. My family and I have been well pleased with the level of customer service we have received from the staff - Brian, Tyler and Dylan are all very helpful. About a month ago I had to get a replacement phone due to an Apple issue, and both Brian and Tyler stayed after closing to make sure my problem was resolved. This past week, my brother went to upgrade his droid and he said it was quick and painless - words you often don't hear when people describe their experience at a...

I’m 60 years old and would never-ever change my phone, if only they’d last forever. There is NO way I would attempt data transfer myself. Husband bought me a much needed new phone fr Verizon for Christmas. 4 months later I finally went to get help. My phone was a dinosaur and presented a few challenges but absolutely nothing Rachel couldn’t handle. She was so professional and knowledgeable and kind! We had such a great experience and thank Rachel so much for the incredible customer service! ...