Dunagan's Sewing & Vacuum Center — Local services in Aiken County

Don‘t purchase a sewing machine from this business!!!! I bought a brand new $3000.00 sewing machine six months ago. The machine has broken and been in the shop for repairs six times in those six months. I run a sewing business and when I asked for a loaner to keep my business going, I was told no !!!! When I returned it the fourth time I asked for a refund and was told give us one more chance to make this right, this time I was given a $100.00 manual machine to use, since this occurrence the machine has been in the shop 2 more times. Karl has refused to work with me on a compatible loaner and will not return our calls. I can’t run a business without a sewing machine. Karl refused to reimburse me , he said they had a no return, no reimbursement policy Remind you, this is a brand new machine that out of the six months I have owned it, I have been able to use it maybe 10 weeks. Customer service is horrible, employees are rude. Karl does not back his products or...

I am new to the area and needed sewing machine repair for my Janome 5018. It is an older machine that recently started missing stitches and catching threads. Dunagan's repaired, cleaned, and serviced my Janome in the promised time. The service was perfect and the staff very friendly and competent. Awesome work!. My Janome runs better than when I first got it. I would recommend Dunagan's for sewing machine repairs. I will return for any repairs and future cleanings. The fees are very reasonable and the Dunagan's team very upfront about costs. Honest & affordable. Thank you everyone...

They can be slow getting parts and materials that you've ordered and the turnaround time for vacuum repairs is inconsistent as long as you consistently check up on them then your good but on several occasions they have forgotten to notify me that a vacuum was repaired or a shipment of Parts came in for me other than that I will most definitely continue shopping with them I have not had any problems with the quality of...