James Avery Artisan Jewelry — Local services in Amarillo

It’s been something of a tradition for years now that I buy my wife something nice from James Avery to commemorate her accomplishments and our milestones together. She loves the products. Still, I get pretty tired of the smug, condescending, and unhelpful staff that work this location. Something as simple as getting a charm attached to a bracelet is almost always met with eye rolls and reluctant assistance. We don’t put people out and hardly ever ask for help, and yet we’re routinely treated as an inconvenience by the staff. I’ve worked retail and can sympathize to a degree, but the disrespect is truly unwarranted. Don’t want to be there? Then don’t be there. Why choose to work a job and act miserable for...

Rude lady with braces. I went in to have charms soldered on and was completely discriminated against because of the way that I look. I was turned away. Luckily, I was handled with professionalism by customer service, and they happily sold me the jump rings I requested in store. I was turned away because I look a certain way. I wouldn't go here if you have visible tattoos. Avoid the C U Next Tuesday with braces at all cost. I've been a loyal customer for several decades and have a few thousand dollars worth of JA. What a shame to be treated so ugly by so-called Christians. I made a formal complaint as...

Iconic jewelry from Amarillo. They have chains, charms, rings, and a small variety of earrings and necklaces. The staff are always friendly and helpful and most things come in either silver or gold. Most charms are in the $39 -$200 range depending on size and material (silver vs gold). The earrings definitely can become pricey quick.

Even if we're not there to buy anything, we still always meander through and look...