TRACYS FURNITURE — Local services in Anacortes

We purchased a love seat and recliner for our living room a couple of years ago and continue to be very pleased with it. The service we received after the purchase has equaled our first impression of the friendly efficient staff. (The recliner had a component in the electrical device that moved the recliner in and out of service but our inconvenience was short lived & quickly repaired at no cost.)

Since we have been so pleased we returned last month to purchase a new mattress. That has been an equally pleasant experience. Staff were very helpful since mattresses have changed/improved vastly since our last experience (15 years ago) and we needed information. They asked pertinent questions, listened carefully, & made excellent suggestions.

Next purchase will be a Murphy bed in a credenza to update our guest room & create a sewing room for me. They will be getting these units in stock later this month and I look forward to doing business with them again. The furniture quality and friendly service is an exceptional experience, & I recommend them...

In 2018 I received two IMG electric recliners which I paid over $5000.00. I can not recommend this product due to multiple problems. Currently the electric motor controlling the reclining mechanism has failed. The customer service department from Tracys has made 5 trips to my home in the past two months attempting to repair the problem without success. The lack of follow through from the customer service person with a viable solution has left me speechless, frustrated and extremely disappointed. The customer service person states they will take action and most of the time nothing happens. I have made at the very least 8 phone calls to follow up only to hear nothing has been done and my old batteries are sitting on the desk of the customer service person! Several times blame seems to be laid on the manufacture representative. Beware, any new customer, of this product and the lack of timely workable solution.

Helen...

After finishing a major remodel, we were replacing our living room furniture for the first time in 30 years. I walked into Tracy's Furniture with only a vague idea of style, color, and direction. Lucky for me, Mary Beth offered to help and after asking a few questions, she had selected the most amazing materials. Beautiful colors, textures, and designs. Fabrics that I probably never would have thought to mix. And she also guided me to the most perfect area rug that pulled everything together. Because of CoVid the wait was long, but Mary Beth kept me informed of the stage and progress of our furniture pieces. Now that we are enjoying our new furniture, we couldn't be happier. Every item is perfect. Mary Beth has a great eye for design. Everyone at Tracy's is great to work with and that includes the delivery guys. They were very careful with the furniture plus our new flooring and freshly painted walls. Five...