3/15/25 around 8:30am or so my husband and I went with our 2 year old for a little bit of groceries and some toddler snacks and from start to finish we were being followed by a Caucasian man who worked there pretending to mop through every single aisle we went to. We went into the baby aisle first and he cut in between me and the baby sippy cups I was looking at for my son and said "excuse me sorry" I thought nothing of it, but the 2nd, 3rd, and 4th time I knew we were being followed while shopping and I didn't understand why, we weren't doing anything wrong and weren't dressed crazy either, I was in my nursing scrubs and my husband was still in his work attire as well but finally the 4th time I told the man following us in a joking manner but also in a firm tone like "we know your following us please stop." So I said to the man "Again? What are you following us??" And he said "you're being followed" as he mopped past us. But after I acknowledged what he was doing it stopped. So I thought, as we were paying the same man came up behind me as we were paying at the register to "grab something" This experience was completely uncomfortable and I do feel this was racial profiling. My husband is Hispanic with a thick mustache and he was wearing his work beanie so maybe they were looking at him suspiciously but that doesn't justify the way we were treated at this store. I felt like a thief and we were just shopping. I'm so angry with the way my family and I were being treated. This store is obviously racist in some way, on top of that I didn't even have a bag/purse with me only my wallet and phone in my hand so I don't know how we would look like thieves. He was hovering over me and my child and husband and this was extremely unacceptable, we were just shopping like everyone else. This behavior from the employee honestly is just disturbing. He might as well have been pushing our shopping cart for us he was following us that much. Stator bros., You guys need...
Ā Ā Ā Read moreI've only been here twice as I'm new to the area. I'll definitely be going to a different market from now on. The layout of the store is...wow..just, wow.. I have no words for that disaster. Customer service is atrocious. Just this last time I went, I was going in with my cart, and an older lady worker, rudely cut me off with carts as I was headed in. She saw me because she hesitated for a split second and just continued right in. I was in disbelief and it upset me because I've never encountered such rudeness and lack of care, ever. The only decent thing about my trip was the manager grabbed a baguette for me because I'd forgotten it before I checked out. I say decent because he still clearly didn't want to and made me feel like a burden. Don't even try to ask an employee where an item is unless pointing is all you need to find something because that's all the help you will get. I miss my old Stater Bros. They were amazing and helpful to customers. Never did I feel like a burden and they were always upbeat and welcoming. This Stater Bros employees seem to hate their jobs and it...
Ā Ā Ā Read moreI am a Stater Bros customer for at least 30 yrs or more I love this SB on State College I have always been treated very well and have never had a problem with any of the employees . If I ever needed help with anything I was kindly helped. The only thing I noticed is that the young baggers need to be trained on what items to bag together keep cold items together not with canned items and don't put too many heavy items in one bag it s too heavy for an older person to carry if someone comes in with cooling bags don't put cans or non cold items in it. They just need to be trained that's all. I love all the cashiers and deli,bakery,produce employees too,some I know by name,thank you Tina,Alicia,Anthony, Dave,just to name a few and I have to say that the current store manager is great!! God bless you all,and thank you for always treating me...
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