Auto Discount Mall — Local services in Anderson

Over the past year, we have shopped at a variety of used car dealerships. We took a chance and tried out the Auto Discount Mall. My oldest daughter purchased her second car a Kia Forte from this dealership. We dealt primarily with Eddie. It was a good experience for my daughter and she was happy with her car. We took it for a test drive without any pressure sales techniques applied. We noted that there were some issues in the engine. Eddie had his mechanic look into it and resolved our concerns.

After she and my other daughter moved out, my wife was looking to downsize from our 15 passenger van. My wife found a Buick Enclave with fairly low milage and for a price we were willing to work with them. Again, Eddie served us and even recalled selling the Kia to my daughter. This dealership was willing to work with us on a trade that both sides could agree too. Overall, a great experience again.

Then my second daughter needed a "new" car. She wanted to go directly to the Auto Discount Mall. Eddie came out and though took a few seconds remembered selling two other vehicles to us. My daughter informed Eddie of the price and type of vehicle she was looking for. After test driving a couple of vehicles, she found the one she wanted. There were more issues with this one than the last two, but again the ADM team came through and willing to work on making needed tweaks and repairs so she could take the vehicle off the lot.

The patience given to us; allowing us to drive vehicle after vehicle for all three experiences was exceptional. Eddie and the team were professional and never tried high pressure sales techniques. Granted, these are use cars and will need parts replaced sooner than newer cars. In fact, the last vehicle purchased (Dodge Journey), we had to replaced the thermostat. This is part and parcel of the cost and risk of purchasing a used car. When we test drove a vehicle that had a need to be checked out, the team was willing to bring it up to our satisfaction without pressure.

We are three for three of the purchasing experience with this dealership. Yes, there has been needed repairs to these vehicles from time to time, but it is due more to the fact that they are used vehicles than because the dealership was trying to act deceptively. We would recommend anyone desiring to purchase a used vehicle to at least give them a try...

Best car buying experience I've ever had! Honest and straight forward people! They went above and beyond (even staying after hours to fix something after my purchase) to make sure I had the best rates and I was satisfied with my purchase and did not drag out the process or try to talk me into something more expensive.

They are great with communication. I expressed interest in a Veracruz they had and they reached out to see if I had any questions but did not harass me. I scheduled a time to test drive and the vehicle was already waiting by the door for me when I arrived. I noticed the steering was a little tighter than what I'm used to. They gave it a test drive and took it to the mechanic to top off the power steering fluid. I went ahead and began processing my purchase. Yamen ran my credit and was able to get me approved but the rates were a bit high. He used his resources to find me the best rate he could! After signing papers and leaving with my new car, the steering got progressively harder to turn. I contacted Yamen and he asked if I could bring it in the following day. I brought it back the next day after work and they worked on it until after hours to make sure i felt comfortable driving it! The day after I purchased it, I also noticed the back door would no longer open so I asked them if there was a truck to it (since I was able to open it the previous day) and they looked at it to find a faulty part on the latch. They ordered the part and said they will contact me when it is in to fix it! I cannot recommend this place enough!! I also really appreciate their honesty. I have purchased vehicles in the past that only have one key and the dealers always promise to get me a second one, on them and then proceed to make me jump through a million hoops to not get a second key. My new car only has one key but Yamen was honest and said that they wouldn't be able to get me a spare made but they gave me contact information for someone with reasonable rates. I will definitely be recommending them to anyone I know looking to...

I recently had the pleasure of visiting Auto Discount Mall in search of a used car, and I must say, it was an outstanding experience from start to finish. From the moment I walked through the doors, I was greeted by a friendly and knowledgeable staff who went above and beyond to ensure my satisfaction.

The dealership had an impressive selection of high-quality used cars, with a wide range of makes and models to choose from. Their inventory was meticulously maintained, and it was evident that they took great pride in offering vehicles in excellent condition.

What truly set Auto discount Mall apart was the level of customer service provided. The staff took the time to understand my needs and preferences, patiently answering all my questions and addressing any concerns I had. Their expertise and transparency created a trustworthy and comfortable atmosphere, making the car-buying process a breeze.

Not only did they assist me in finding the perfect car within my budget, but they also provided valuable insights and guidance regarding financing options. Their finance team was professional and efficient, helping me secure a competitive loan with favorable terms.

During the final stages, the paperwork and documentation were handled smoothly, thanks to their organized and attentive staff. They ensured that all necessary paperwork was completed accurately and expediently, making the entire process stress-free.

I can confidently say that they exceeded my expectations in every aspect. Their commitment to customer satisfaction, coupled with their extensive selection of quality vehicles, makes them a standout used car dealership. I would highly recommend them to anyone in search of a reliable and enjoyable car-buying experience.

In summary, my time at the dealership was marked by exceptional service, a vast inventory of well-maintained vehicles, and a knowledgeable team that truly cares about their customers. If you're looking for a reputable used car dealership, look no further than Auto Discount Mall They have earned my highest...