Jakob really helped me out to find the best mattress. I did done a comfort mattress switch I thought my 1st choice would be good fit for me and my husband we was waking up in pain I was having little back pains and legs pains , my husband back pains . My 1st pick was the sleepy's plush mattress 14 inch that mattress didn't gived us support like we wanted and I really wanted to love the mattress but it wasn't the one . So I text Jakob I need to switch out my mattress he said sure we could look at other comfort options for you and your husband. I should've gotten this mattress because I was looking at it but never tried it out so I went back to the store I said this is the one gved me good posture , the other plush mattress my head was up my bottom was sinking and legs were up no good posture, the mattress we just got we are in love with this we slept really good for the first time . I do recommend this mattress to any one posturepedic elite hybrid point 14 inch Medium mattress queen prime , comes in firm or soft . I wanted something in between not to firm or to soft. Please go see Jakob with your sleeping needs he will definitely help you find you the best sleeping mattress Thank you Jakob I'm so happy with my...
Read moreRiley Was The Sales Lady. She Was Very Knowledgeable, Nice, Friendly, & Helped Us Through The Process Of Selecting & Purchasing Our King Size Mattress!! We Also Got A Military Discount For My Husband's Service!! They Had A Good Variety To Choose From!! They Were Decent Prices! Highly Recommend This Mattress Firm Store In Anderson & Riley Too!!! I Had A Couple Questions About The Mattress. I Called & Talked To Jacob Who Was Very Nice & Very Helpful. And Then The Delivery Drivers Who Brought The Mattress Were Excellent!!! Their Names Were Curtis & Shae. They Were Nice, Respectful, & Quick!! They Wrapped Their Shoes, So They Wouldn't Get Our Floor Dirty. Brought It In, Unpacked It, & Carried It In The Bedroom, Set It On Our Boxes, & Carried Our Old Mattress Out, & Were Done In Less Than 20 Minutes. We Were Very Impressed With The Whole Experience!!! I Would Say Mattress Firm Has Good Quality Products & Excellent Crew!!!! 5 Stars For Each Of Them, Riley, Jacob,...
Read moreEmployee - Chase
I woke up in a panic, realizing I needed a bed immediately—because, of course, procrastination is my superpower. I called in the morning, and Chase answered like a true mattress hero. He described exactly what I was looking for, so I swung by later that day, hoping reality would match the phone pitch. Spoiler alert: it did.
Unlike some of the strip-mall competitors I checked out (where the mattresses looked like they’d give up on life before I even lay down), Chase had quality options that fit my needs perfectly. He was knowledgeable, efficient, and didn’t waste time trying to upsell me on something ridiculous. He even helped load everything up, ensuring I was back on the road in record time.
The bed is great—no complaints, no regrets. Huge thanks to Chase for the excellent service, professionalism, and for saving me from my own...
Read more