JCPenney — Local services in Anderson

On Febuary 27, 2016 my family and I went to the saturday sale in Anderson SC. I ended up putting almost 500.00 on my credit card which should have only been $300.00. The saturday sale was you spend $25 you get $10 off before 1pm. It was 10:56 am when I checked out. I showed the weekly ad coupon on my smartphone which has no limit how many times it can be used. She wouldnt let me use it but once. I have since then asked other associates about what happened. They all told me the associate who checked me out done me wrong. After I called customer services they emailed the store manager. The next day he called while I was in a doctors appointment and stated he was going to be out the rest of the day. I have called 3 times since then and he wont return my call back. I wont ever go back to this store to make a big...

Bought some school clothes for my granddaughter and as most people money is very tight these days. I washed them once in cold water and they shrunk very badly!! Had never had this problem with any clothes I had purchased for her in the past. I was told that it was an inconvenience but JCP policy is to only help you if the product has not been worn or washed!!! Do I have psychic abilities that I would know when a garment will shrink!!! Would not have given any stars except you can only leave a review so you must give them at least one. I am very disappointed in Penny's for this horrible service and policy!!! The Shirts are very cute and I was very disappointed but all companies want is your money!! If anyone else has had trouble with Penny's please let others know so they can shop...

Be VERY CAREFUL of doing any purchases today on their website this is now the 3 RD time I have had an issue. Most recent June 15th they had a promotion where every $50 you spend you get $10 instant rewards cash so I bought a couple items to reach my $100 . I never was able to receive the rewards , I called and the 20th finally received an answer and they (JCPenney representatives) said you have them showing 19th however they expired on the 18th . Long story short I have spent way to much time with calls to head quarters and customer service line all for the outcome to me still not having my money. Then I just tried one last time this morning and they said the whole rewards is currently down so they can not help me. COMPLETE SCAM !!!! Be very careful when shopping with...