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The first time I visited Laurel Lane, I reached out on Instagram to ask about booking a group appointment for a Holiday Girls Day Out. We wanted to get permanent bracelets together, and she made the whole process so easy from start to finish. When we arrived, she even had Prosecco ready for us! She was so hospitable and went above and beyond to make our girls day such a fun, memorable experience.
Since then, Iâve recommended her to anyone looking for something fun and unique to do in the city. More recently, I surprised my best friend with an appointment to get matching anklets for her birthday. Once again, she exceeded expectationsâmaking it special and even helping coordinate a birthday surprise.
Her jewelry is absolutely beautiful and high qualityâI still get so many compliments on the pieces I wear daily. Beyond her stunning chain selection for permanent jewelry, she also offers unique ready-to-wear earrings, necklaces, and bracelets.
She truly goes above and beyond every single time. If youâre looking for permanent jewelry or one-of-a-kind pieces, Laurel Lane is an...
   Read moreI was really excited to bring my mom and sisters to Laurel Lane Jewelry after a fabulous dinner, especially since I had such a great experience there previously. We stopped by to get permanent anklets, expecting the same warm and welcoming vibe I remembered.
When we approached the booth, I asked the young lady if she was closed. She replied that we had arrived just before she was set to take her last customer, so we quickly selected our pieces. However, from that point on, there was little to no communication or engagement. The energy felt rushed and uninvitingâquite the opposite of my first visit.
Itâs disappointing because I wanted to share something special with my family, and unfortunately, the experience fell flat. As a returning customer, I expected consistency and kindness, especially with such a personal service. Sadly, I...
   Read moreActs like they want want to help you but then goes ghost. I purchased a pair of earrings a few months ago and unfortunately one of the clasps broke and I lost one. Reached out asked if they still had some and if I could pay for shipping. Communication was bad on the owners part very slow. They said they had them and would send them out. I provided my email so they could send me tracking and way to pay and now no one will respond. Shockingly The email I provided is now being spammed and someone was trying to gain access to it. Not to long after I gave it to the business. Here I wanted to support a small business again but looks like the color of my skin isn't dark enough for you to truly want me...
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