Ryan King - State Farm Insurance Agent — Local services in Atlanta

I have had statefarm over 20 years and I have never really used the emergency road side assistance until a month ago. When I tell you the service is absolutely horrible. My first time I filed through the app my car stopped on a busy highway in atlanta and they never came. They kept pushing the time out and out until I had to find my own tow company paid out of pocket and they towed me home. What is the use in paying for a service and they are not dependable. They are quick to take your money over the phone before they even dispatch anyone. And it takes soo long for them to reimburse your money. I am still waiting on statefarm to reimburse me. My car stopped again a week later. Same thing happened. They were not able to help me so again I had to call around and find a tow on my own. I am going to cancel this service and get AAA. They roadside assitance is trash it sucks really bad. I could say more but I think you guys...

I recently worked with Shane regarding a car insurance billing issue, and I could not be more impressed with the level of service I received. From the very beginning, Shane was professional, patient, and incredibly knowledgeable. Shane took the time to carefully explain my billing details, answer all of my questions, and ensure that I fully understood the resolution.

What stood out most was Shane’s friendliness and genuine willingness to help. Shane made what could have been a stressful experience feel simple and reassuring. The issue was resolved quickly and smoothly, and I left the interaction feeling confident and cared for as a customer.

I truly appreciate the excellent support and would highly recommend Shane to anyone needing assistance with their insurance. Their professionalism and customer-first approach are a great reflection of...

Patrick is so amazing! He really looks after me! Making sure I get the best deals and is so nice!!! he has such a positive attitude and he breaks down and explains everything so easily to me this is my first car insurance and I’m just so comfortable with him and I know for a fact I’m not going to any other insurance agency just because of his customer service and so nice and sweet to me I love him so much and I haven’t even met him LOL!! Call Statefarm♥️ and ask for Patrick and he will take care of you no questions back and really look out for you! Give this guy a raise♥️ He deserves it customer service is so important and he is amazing at customer service! He really goes the extra mile and that’s what I can...