Bella Jewelry — Local services in Aurora Township

I bought a necklace while in Morocco earlier this year which was not very sturdy and broke several times. I took it to a high-end jeweler in Batavia and paid to have it fixed 3 times in only 2-months and to no avail- it broke again so stopped taking it there. I had it sitting in a plastic baggy not knowing where to take it when my friend recommended Bella Jewelers, so I tried it.

The people that work there are really nice! The first time they tried fixing it, I will admit that it broke. So I took it back and these guys really got creative and their artistic energy began flowing!!! I picked it up over the weekend and they did a great job and don’t foresee it breaking anytime soon. Also, they charged ½ the price that place in Batavia charge and actually FIXED it! I will highly recommend this place to everyone, especially for jewelry repairs. They are...

Came into get a custom gold dog tag in remembrance of my two siblings. Was delayed twice just for the dog tag to be made in silver instead of gold. Got another chain appraised that I purchased from them and the value was ridiculously low compared to what was paid. I wouldn’t recommend this business to my worst enemy at this point. However the customer service wasn’t bad they offered to fix the chain which I’m sure anyone would have declined at that point. The jeweler didn’t even come out to apologize. I had to call back and ask why I wasn’t being treated like I was spending 1400 dollars. Which then he finally offered and apology for which he had no explanation as to how it happened. Especially given the fact that everything on the original order was submitted correctly. If you want your items done correctly the first time I’d...

Called yesterday to inquire if they do laser welding for a glasses repair. I broke the stem on them. I was desperate and already inquired with another jeweler in Chgo. He would have had to send them out and was estimating it would be 3 weeks, his repair guy is in downtown Chgo. The woman said sure, bring them in. It was Saturday. I brought them in, they repaired them on the spot and I was a happy camper once again. Dan actually was the angel who repaired them. I looked thru all the jewelry they carry. Large selection of 14K gold and Sterling, everyone there was very friendly. They are conveniently located in downtown Aurora. Parking was easy. I will be referring and returning, you won't be disappointed! Thank you everyone at Bella,...