Capitol Tower – Parking Garage – ParkABM — Local services in Austin

Parking a car in Austin while working downtown is never an easy task.

This garage is not that great for random travelers - the prices are quite high.

The key aspect of the garage is their monthly plans are 24/7. As an employee working in an office with non standard hours, this is critical for me and prevents me from using many other garages.

That said, I see less incidents here than anywhere else within several city blocks. So prices will continue to increases and a number of companies may slowly be edged out due to larger firms moving into the Cap Tower itself - they seem to have priority on allocated monthly parking, which makes perfect sense.

I'm personally alright with the costs, as it does mean less stress of break ins and other things occurring, plus it's very convenient to my work.

That said, the exit was in disrepair for months and was finally repaired just recently.

Also, it is very common to see several people parking over lines, double parking in some areas, or parking trucks/SUVs in compact spots. I don't know whether these people are warned about it, but it has resulted in a couple instances where we needed to park at a much higher level or wait for people to leave.

Be aware of reserved spots as well - you'll see them scattered throughout the building.

Lastly, every time I've interacted with the staff, they've been awesome. Sometimes they're trying to get stuff worked out, like when big events nearby cause a spike in traffic, but they get it done as soon...

I don't have any experience with any competing parking garages, so I don't have anything to compare this to, but this place is objectively awful.

Do you want to constantly have your monthly parking rate jacked up? Do you want to deal with elevators that are constantly broken, forcing you to trudge through a stairwell full of human waste? Do you prefer elevators filled with garbage when they are working? Do want to deal with constant construction in the main lobby? Do you prefer mean, unhelpful staff? Then this place is for you.

Otherwise, park literally...

Find a different garage.

Machine was broken so you couldn’t get a ticket.

This meant every customer, even if they were there for 30 minutes, had to pay the lost ticket fee of $55 plus tax

Staff were rude and unhelpful, first telling me to get a ticket at another entry (impossible without moving your car to that entry because machine doesn’t work unless a car is by it) and then I ran into the guy who was “resetting the machine” and he was rude and didn’t answer me when I asked for a ticket.

So I paid the lost ticket price of...