Ralph Lauren — Local services in Aventura

Yesterday, I arrived in South Florida and needed clothes for the week for work. Since I hate going to the mall, I was nit looking forward to this. I was looking for classic business casual clothes, and this store wasn’t my first choice. I was already disappointed by other stores’ available choices and their lack of good customer service.

I walked into Ralph Lauren and approached one of the girls, asking if she had trousers for the office and a few blouses. I told her I needed four outfits and before I could finish, she was already on it! All the clerks were so helpful and nice that I ended up buying all four outfits for the whole week and one extra one.

They were friendly without being annoying and actually helped me build outfits and find the right fit. I have to stay if all their stores are like this one. I wouldn’t mind coming to...

Not the service you expect from this brand. Tried to exchange a couple of items , they didnt have it in the store, they offered me to return it and get a store credit to purchase back those items . I never had the gift card in ny hand the associate was the one doing the transaction but they asked me for a card to pay the difference that was just $10. I ended up being charged for the entire amount again, and no gift card was given to me. Didnt realize about this until a day after . Ive been trying to get in contact with the store no body answe.. called the associate who helped me since she gave me her bussines card , no answer.. Called corporate but they are not able to help me since they dont have the Gift Card Info, and me either. End of the story they charged me twice for...

My son and I visited this location on the Saturday after Black Friday, and RL was well stocked with sales people, including one young man sporting a very RL look, including a sweater over his shoulders with arms tied in front 😁

The Black Friday prices were 40% off, including items not in stock at the size needed. There was a small selection of Purple Label at the front of the store.

Our salesperson was very nice and attentive, and we ended up making three out of four purchases from online stock, including shirts for son and a pair of shoes for dad.

While I expect that most of our purchases will continue to be at the Ralph Lauren Polo factory store or online, it was fun to make a few purchases at "the" Ralph...