I recently took my daughter to get her ears pierced, and Ciana made the entire experience absolutely amazing. From the moment we walked in, she was warm, patient, and incredibly reassuring, which really put my daughter at ease.
Ciana took the time to explain every step of the process, making sure my daughter felt comfortable and knew what to expect. Her gentle and professional approach made the piercing quick and almost painless. She was meticulous with hygiene and safety, which made me feel confident that my daughter was in the best hands.
The results are beautiful, and my daughter couldn’t be happier with her new earrings! I highly recommend Ciana to anyone considering ear piercing for their child. She turned what could have been a nerve-wracking experience into a positive and memorable one. We’re so grateful to have had her...
Read moreI live in Frederick but I usually drive to Montgomery county or Arundel Mills to visit a banter by pagoda kiosk, but I took a chance today and visited the Frederick location. I haven’t visited the Frederick location for various reasons but today I was greeted and serviced by Ashley who was very professional, courteous and knowledgeable of what she is selling. She was very patient with me and she went above and beyond. For those reasons I will definitely return to the Frederick location instead of driving out my way to visit banter. Thank you so much for your assistance Ashley...
Read moreWonderful experience! The associate was kind, professional and very knowledgeable. Our daughter is a week from turning 4 months and did great! Obviously cried immediately after the piercing but recovered well. The associate was super quick while being safe and professional. She explained everything including healing/follow up. We paid a total of $87.98, $70 for the earrings (includes the piercing fee), $13 for the after care cleanser plus tax. They have a decent selection of earrings which range in price, we chose cubic zirconia 14K studs. Hope this review...
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