I recently had the pleasure of working with Andrew, a truly exceptional furniture consultant, during my search for a sofa bed and mattress. From the moment I stepped into the store, Andrew greeted me with a warm smile and an eagerness to assist.
Andrew's extensive knowledge and expertise were immediately evident as he patiently guided me through the myriad of options available. What truly set Andrew apart was his willingness to take the time to explain all the pros and cons of each piece of furniture, ensuring that I was able to make an informed decision.
His friendly demeanor and genuine desire to help made the entire experience enjoyable and stress-free. Andrew listened attentively to my needs and preferences, offering valuable insights and recommendations tailored to my specific requirements.
Thanks to Andrew's guidance, I was able to select the perfect sofa bed and mattress that not only met but exceeded my expectations. His professionalism, coupled with his genuine passion for assisting customers, truly made him a standout furniture consultant.
I wholeheartedly recommend Andrew to anyone in search of expert advice and exceptional service when it comes to furnishing their home. Thank you, Andrew, for your...
Read moreMy family and I absolutely LOVE this place and we've bought SO much furniture here for years now. The main reason why we love it so much is because of Mr. Gary - he is by far the most incredible and awesome employee here. We've been working with him for YEARS and we always look around the store for him specifically. His customer service is excellent and he treats us like family. Our family has gone to him for furniture like I said.. for YEARS now and we will continue to do so. Thank you Mr. Gary for always providing the best service with a smile. You are wonderful at your job and we appreciate all that you do!!!!!
2022 Update: Once again Mr. Gary is THE BEST! Another successful furniture trip with great service and care. Mr. Gary always gives you his honest input in the best way possible and ensures that you love what you're purchasing. He is very patient and never fails to give you the best experience possible. Thank you again Mr. Gary for all that you do! I'll also give a shoutout to Mrs. Jami as well as her service was...
Read moreGary Cunningham at Value City Furniture— Frederick is the consummate professional. Not only did he help me through the purchasing decision on a new sectional several years ago (which I later gifted to a friend after moving), but he also helped me to make the right buying decision on a new reclining sectional in my new home.
I am grateful for Gary’s kindness and expertise for choosing a new couch. His 5-Star service extended through navigating delivery details and answering multiple post-sale questions involving financing.
Not once in either of the times that I purchased a piece of high-quality furniture did I feel pressured into a sale by Gary. For the second couch, we even drove ~45 minutes out of the way just so we could work with him directly.
Without hesitation, I would recommend Gary and Value City Furniture to anyone who is looking for high-quality furniture at a reasonable price. If ever in the Frederick location, make sure to ask for Gary to help you find the perfect solution for your...
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