Had a similar situation as the review from Cerina.
First I would like to convey that I am a longtime supporter of Stiiizy since its inception in Los Angeles and met the founder at the first ever High Times Concentrate Cup in San Bernadino.
I went to the Battle Creek, Michigan location on 7/10/23 for the limited 710 Cart and my Wife and I were str8 up and down discriminated against by an obese woman manager named Lindsey.
I brought my Wife, my Niece and myself.
As we arrive to the Battle Creek location I mentioned to the front desk security that I've been attempting to call all day. The security lady told me that she's been seeing the calls but they're not allowed to answer the phone.
Once we were let in I was speaking to a tender when Manager Lindsey approached.
I told her how I was trying to call them all day on July 10th and was not able to get a response. I also told her that I spoke to a different location who assured me that Battle Creek location was open and told me they would pass the message to the Battle Creek locations Manager. I told her how I left a voicemail and she snarkly replied "we don't even have a phone number". I then responded to her that you could just Google Stiiizy Michigan and it will show the phone number for the Battle Creek location.
At that moment she tells me "have a good day". I asked her what do you mean? She replied again "have a good day". I explained to her that I traveled 4 hours to arrive there and she responded that she refused to serve me and had me escorted off the premises by security embarrassing me in front of my Wife and Niece.
My Wife (who is of darker complexion) overheard manager Lindsey state that something to the effect of "threat" and my Wife asked "What was it that my husband said that was threatening?" and Lindsey refused to answer and had her escorted out by Security as well.
Little did she know that my Niece was with us and my Niece overheard Lindsey stating to her employees that she was going to "call the police, have me trespassed and a restraining order issued".
I waited around and decided to stay local for the night at a hotel.
The next day I found out that the police were never called, no incident report was filed. Lindsey abused her authority causing unnecessary panic to me and my family.
Lindsey doesn't deserve to be in the industry let alone a manager for such a...
Ā Ā Ā Read moreThe most horrible experience i have ever had! I go here all the time and usually the people are very nice. Today the girl would answer my question had a very bad attitude to the point I asked someone else to help me. The manager watch it all then came and said with an attitude what the problem! When I told her how her employee made me feel she said āwell I donāt see the issue with how I were treatedā. I canāt believe that when I said are u a manger she looked at me with a smile like āI am the general manager and I donāt think she did anything , I donāt see a problem with how ur were treatedā! What a way to further disrespect a person by not validating how they feel like there were treated! I was already stressed and drove all the way from Kalamazoo to this Battle Creek location! I have never seen this manager the manager whom was there before was from cooperate and he was a doll! This new general manager is very nasty to her customers! We been coming there for a long time! My daughter even won the stiizy giveaway! Sad cause we will kit be back to this Battle Creek location! All because whom ever this manager is needs more customer skill training. Clearly the customer is always right is definitely not practice at this location! Your not even write on how one makes you feel according to this General manager! I did speak with Levi and he mad me feel like I just need to at k with portage! Battle Creek was my original stiizy store and now that when Iām in BC I will go to 100leafs! I grew up with them and know the owner, manager will not allow for his customer to be treated bad by staff and definitely not by management! BATTLE CREEK GENERAL MANAGER! SHAME ON HER! I WILL...
Ā Ā Ā Read moreThey are the worst despensary I have ever done business with. I got sick so I went to there bathroom to throw up I took my time making sure I left no mess behind. I came in today to shop and they preceded to tell me sense I throw up in there bathroom I canāt shop there anymore. Never in my life have I been treated so horrible they were very rude very unprofessional and they were racist and treated my boyfriend like an outsider because he was black. I wouldnāt send my worst enemy to these people they should be shut down!!!ā Hands down the worst place I have ever been and I have never been treated so horrible never in my life and the security guy he was very very...
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