The Salvation Army Family Store & Donation Center — Local services in Battle Creek

Worst experience I have ever witnessed from a salesperson. First if you want to purchase a large item their system leaves you wondering. I made the mistake of asking a salesperson about the purchase of a large item. The tag was gone so she said someone has it, so I asked how will I know rather someone has the tag and is sitting at home with it or if someone in the store has it. She got mad and made a big deal about it, so I told the manager I simply wanted to know if their was a way I would or could find out, their was not so I would just have to wait it out until almost closing time, which I was not willing to do since it was 9:30 am. I shop at the store all of the time and this particular time their were two pictures hanging together with one picture clearly marked with a price for almost 2 weeks. I asked if that was the price of both pictures since they had been marked like that for so long, they said no just one of the puctures is the price that's marked and the other cost the same. I asked if I could pay a certain amount wich was full price for 1 and half for the other since they both were not clearly marked for so long and that was specifically why I took the trip to rhe store. I was told no, I have to pay the price for each, right after they told me that the salesperson started clapping loud and clear in the store as if she was at a concert instead of a store working, and not one store manager or employee approached her to tell her how her action was out of order, smh. I have never experienced service like this in my life, it should not matter that it's a resale the staff should still be more, much more professional! From now on if it does not cost 69 cent it will stay in the store. I almost interviewed for an assistant managerposition last year, I am glad I changed my mind becausethat salespersonwould not have a job at the...

I’m so disappointed! Goodwill raised their prices a few years ago, which was very disappointing, but I was so happy that Salvation Army kept the fun in thrift shopping by keeping their prices lower. However, it’s like the prices shot up overnight!! A few months ago I could find dishes for a few dollars each but today one ordinary glass pie plate was $14 and a small bowl was $5. I started looking around and realized I could by NEW items at a big box store for the prices they were charging. A bundle of used florals was $24. What? Used shoes were almost the same price as new. How is this helping those in the community who can’t afford to buy everything new? I really used to love thrift shopping, but now I’m sad. Both Goodwill and Salvation Army have taken the fun out of shopping for great deals. I used to be excited to bring home a bag of clothes for my kids or things I never would have been able to afford at a normal store. Today, in frustration, I left with...

I do enjoy the sale prices on the weekends. However unless it is a sale item chances are it is quite over priced! If you get the wrong size they will only exchange for other items. Except they might fail to tell you, as their did me It is only exchangeable for 3 days! Really! There was no, oh I'm sorry. Just we only take things back for 3 days. I went in with 2 non sale items that did not fit and was then told from the second to the 16th is too late. So I asked could they keep the items back there while I shopped. They said yes and I handed them the bag while 3 employees just looked at me. So I had to take it back out to my car. Why 3 days. I had a receipt and the items were still tagged. Ok its policy, but why? I mean it is inconvenient enough that you can't return items and only exchange them. So make sure you want...