Best Buy — Local services in Beaverton

I went in to Best Buy. To purchase a high-priced item. As soon as I walked in I was greeTed and I thought okay, this will be smooth. Sadly I was very misled. It's been quite some time since I've been ended best. Buy, so I had really no idea where to find anything. So first I tried to look for an employee that was not busy and when I couldn't find one I just started kind of pacing around the store. Looking for what I was looking for which was a Nintendo switch. Some sort of package that came with everything..I did keep getting distracted looking at things however I would not say I looked suspicious. (How does that look, exactly?) Either way I was then asked if I need help I Said I was looking for the game consoles.Specifically in nintendo switch they Let me that direction and I followed, I was somewhat expecting the employee to stick with me. When I got there, somebody else asked them a question. They wandered off so as I'm in the aisle. Looking and other employee comes up to me. Ask me if I can be helped. I said that I was interested in purchasing an Nintendo switch package. They looked me Up and down and told me that when I decide on which one I wanted they would hold it for me at the counter when i'm ready to purchase... I hadn't decided which one I wanted yet and they made it very clear that they would not be taking any out for me to look at. When I? Didn't ask for any of them to be taken out for me to look at then when I had said it's okay. I don't need any more help. They said that they would stick by closely. And that rubbed me the wrong way as well. Now I'm just me ending. I noticed that there's an employee following me now. Mind you, I have literally no bags on me whatsoever. I don't have any puffy jackets on. I'm not really understanding what the aggressive. Following is 4 but I then turn around and asked one of the employees if there was anything that I could help them with they kind of laughed and shrugged it off and turned around and walked away. I walked down that ai'll alone until I had hit the corner and then there he was again. And he was. There, for as long as I was in. That aisle when I left that aisle so did he? Now I can't help but think to myself. Majority of the employees that are following me around are tall white males. I'm 54. I've got curly hair and I'm fair-skinned. I'm not really sure. What they? Think of me, but they're definitely profiling me. Just to see. If they were going to take me seriously, I went back to the game consoles and ask if they could place. One of the Nintendo switches on hold for me at the counter, she said yes. I didn't see her take anything out. I didn't see her walkie-talkie. Anybody I'd she just walked away and when I left. I asked the front counter if there was a Nintendo switch on hold for anyone and they looked at me with confusion and said no. Remember moment when I walked in your store? I was profiled and I was treated like a criminal and I literally had not done anything to deserve that and I just wanna say. What does a criminal look like? And what are you teaching your staff? There's enough prejudice in this world. All I was trying to do was do something kind. Finally I was able to spread some of the happiness that I felt with somebody else. My child who in their own world experiences bouts of racism that I just don't even know how to explain to her why in this d. N. Age is...

I recently had an alarming and deeply unsettling experience at the Best Buy store in Beaverton, Oregon, during the process of purchasing an Apple MacBook Pro M3 Pro and trading in my existing M1 MacBook Pro, which I had purchased from Best Buy just a year ago. This experience has left me with grave concerns about Best Buy Beaverton's practices, particularly their unjustified intrusion into customer privacy.

The purchase of the Apple MacBook Pro M3 Pro was relatively straightforward, with an online order and a hassle-free pickup process at the Best Buy store. While the new MacBook Pro held promise, my experience took a drastic turn during the trade-in process.

Best Buy Beaverton, Oregon, insisted on collecting biometric data during the trade-in procedure, citing security concerns, particularly regarding high-value Apple products like the MacBook Pro. Their rationale was to ensure that the MacBook Pro being traded in was not stolen goods. This security measure, on the surface, might seem understandable; however, the execution left much to be desired.

What is particularly troubling is that I provided concrete evidence of my purchase history from Best Buy, including a sales record from just a year ago that matched the serial number of the M1 MacBook Pro I intended to trade in. This should have unequivocally confirmed the legitimacy of my MacBook. Yet, Best Buy Beaverton still insisted on collecting my biometric data, leaving me to question their motives behind this invasive practice.

The insistence on collecting biometric data, despite clear evidence that the M1 MacBook Pro was not stolen goods, raises serious doubts about Best Buy Beaverton's commitment to customer privacy. It prompts me to wonder whether there might be financial incentives or ulterior motives at play. Such practices erode trust and are entirely unacceptable.

In conclusion, my experience at Best Buy Beaverton, Oregon, was deeply troubling, and I feel compelled to warn potential customers about their privacy concerns. The unjustified collection of biometric data, even when confronted with clear evidence of a legitimate purchase, calls into question Best Buy Beaverton's integrity and respect for customer privacy. I strongly advise others to exercise caution and consider alternative retailers when making purchases in this store until such invasive practices are rectified and customer privacy is given the...

I will never buy from this store again. I've spent a lot of money here only to receive defective devices. This store, including its manager and employees, engages in fraud, misleading sales practices, and violations of consumer rights and laws. I plan to file a dispute and will be pressing charges. It's a total crime what's being done at this store.

It's a crime to do fake warranties/protection plans and memberships. Knowingly selling defective merchandise sold as new. It's a crime to do intentional deception to take money from customers. Intentionally selling for worthless and defective goods.

Oregon consumer protection rights under ORS 646.608.

The issue qualifies under “repeated failure of a product” and lack of proper repair after multiple attempts.

Unlawful Trade Practices Act (UTPA) – ORS 646.605 to 646.656 This law prohibits businesses from engaging in deceptive, fraudulent, or misleading practices.

Charges can be pressed. Don't let this store take advantage of you!

The way I was treated was disturbing—I feel like I was robbed. Their products are defective on purpose to force customers to come back for repairs or force them to buy new devices. This is an illegal crime and deeply unethical.

The protection plans and memberships they sell are misleading, false and just a tactic to get more money from their customers. Just to sell you devices that are defective. To keep getting their customers to come back. To pay more for repairs or to pay for a new device. What's even worse about it. Is so many of the devices are so expensive. Just to end up not working properly and being defective. It’s disgusting. I don’t know how the staff can sleep at night knowing they’re scamming people out of expensive products and services. This store needs to be investigated immediately. Its time this store seriously gets sued and investigated. This store has been committing crimes to so many people for way to long now. By scamming them out of their money and selling intentionally misleading defective merchandise, false warranties, protection plans and memberships. Please protect yourself and save your time energy and money from this store. This store does not care at all about actually caring and respecting their customers. Yet, alone they clearly don't care that they're selling defective merchandise...