I reached out to the landscaping team early this year - I believe I filled out an interest form/contact us form back in early February of 2024. It took the landscaping team a few weeks to reach out to me and schedule a time for a consultant to come out to my property. I met with the consultant in mid March and explained how I wanted to drive water away from my house and work on adding more color and texture for curb appeal, I clearly stated that I wanted to do this in stages and that my main concern was getting our drainage out further from the foundation. The consultant was very nice and spent a long time making notes, and trying to be very through. I did not receive my proposal until a month later, in mid April I finally got to see the proposal, which included extending our drainage underground and a complete over haul of our landscaping. I reached back out asking for a quote only including the drainage work - material and labor. It is now June and I have yet to get this quote. I have reached out to Rosie (their landscape contact) several times trying to get this quote and have received nothing but excuses as to why I haven't received my quote. I would not recommend Tree Top to anyone. As they are slow, unorganized, and clearly lack a sense of...
Read moreNOTE UPDATE 7/20/20~ So I called this company last August to do my 5 year rebuild on my back flow on my irrigation system as per the city code. 1st,, the guy was supposed to call me so I could be here when he came,, that didn't happen. 2nd,, I TOLD HIM TO DO THE REBUILD AND SHUT MY SYSTEM BACK OFF LIKE IT WAS BECAUSE I DON'T USE IT RIGHT NOW.!!! SO THAT DIDN'T GET DONE AS PER THE WORK ORDER OR MY INSTRUCTIONS WHICH RESULTED IN A 10000 GALLON WATER USAGE FOR 1 MONTH BILLING PERIOD WHICH IS MORE THAN I USE IN OVER A YEAR. Last year the manager said he would work with me. This year they would not even return my call and basically just blew the whole thing off hence this nice review. I tore down my old review completely... you guys did not make this right. You did not even attempt to work anything out with Me and I will not recommening your company to anyone on the whole world of Google MAPS. You Really blew it. I love to support local businesses and I don't know what else to say. I do not recommend Reddi Industries either. At this point time I would recommend Ryan...
Read moreMy neighborhood homeowners association uses Treetop for moving and sprinklers. 2 weeks ago they came to my house for sprinkler startup. The tech said 2 rotors were not turning and a surface drip line has a 2 shovel nicks in it. Their estimate was $88.98 for parts for the repair. This price is the “discount” for our association. They couldn’t come to repair until well into June so I watched a utube , went to Lowe’s & bought the 3 parts myself. One rotor that they declared broken was fine & just need it’s filter cleaned. The second rotor cost right at $11 and the little plugin connectors for the shovel nicks was right at $2. The utube described a shoveless repair for the rotors!!! No mud & no disrupted grass. Repairs & settings took me about 30 minutes. I have never touched one of these rotors before! Consider that Treetops labor was to be An additional $165 . Through this I discovered that I had 3 other rotors that the tech never even found ( yes they were sticking up all the time ....not pop ups). Do yourself a favor and watch the utube! Don’t believe you are getting any kind of special parts...
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