Subway — Restaurant in Bel Aire

I have had the worst and the best experience in the last 30 days. I don't have my receipt, but this was the location that I went to. The help was very friendly two young males, very polite, efficient, and helpful. I was not asked if I wanted my sandwich toasted or heated. The amount of meat on my steak sandwich was the least amount I've ever had on a sandwich before. I am just really thinking about ever coming back to subway if they keep continuing to downsize their meat on a sandwich . You can't go to a different Subways and get the same sandwich anymore. I you used to but now you don't. You can't even go to the same location and get the same sandwich. There are many restaurants in this Wichita town to start to try. I am tired of not getting value for my hard earned money when...

Nice clean store. I Ordered 3 subs through the Android app which were ready quickly but one was totally wrong. They made a duplicate sandwich which meant one was missed. I called the store to have the order corrected and was a little surprised they wanted me to bring the wrong one back to exchange. I drove back and got them exchanged, but didn't get an apology/comp, or anything for the trouble/ time. This unfortunately seems to be the norm for most places these days...At least it was friendly service and the food was decent after it was corrected, so didn't give 1 star.

Would have given 3 for even an apology, and probably 4 stars if they'd have thrown in a free sandwich coupon or tried to make up for...

Me and my wife went into this Subway ordered 2 ft Longs had them start putting toppings on her sub and hers was done as they were making mine the guy Rangers up and mine as I was telling her to put the extra ingredient guacamole and said we already rang it up. There was supposed to be a charge for the guacamole there's no need to put just $2 or $3 or whatever the price may be for the guacamole on a credit card they didn't even. To make a customer happy they should have just said it's okay we would just add it at no cost this time since it was their fault for jumping ahead take me to remind me before my sandwiches even done. They didn't even seem to be apologetic about it. May never come back...