Canada Goose Bellevue — Local services in Bellevue

I don't understand the bad reviews and I'm a bit baffled just reading them. Obviously customer service comes first and foremost, but for me and my significant other's experience, it felt normal and not pushy at all. It's actually a lot better than most high-end 'Bellevue Square' customer service I've experienced. It was our first 'physical' Canada Goose store experience and the Customer Service was pretty normal. We don't often buy luxury/expensive brands besides Apple products, but it was a very special occasion for us both as well, so we decided to check them out.

The associate who helped us was Ismael C. and he seemed like a very down to earth, good vibes customer service guy. Actually all the other associates in there, even the security guard, was extremely chill and even recommended us some wonderful restaurants to try around the area since it's been a while since we've visited the Bellevue Collection area, and it seems that a lot of places have opened up, and also closed down. Anyway, Ismael was extremely helpful in picking/choosing jackets for us. I ended up getting the Hybridge Down Coat, while my S.O. got the Alliston Parka. Ismael also answered a ton of questions I had from warranty, overall 'ethical-ness' of Canada Goose like where does the down come from, duck down vs. goose down, why this and not that, future plans for the overall company such as their claims going fur free, and also including the upcoming, bigger Canada Goose store that is under renovation. I'm looking forward to testing out their signature 'cold room' which apparently can be as cold as 8°F (around -13°C) once it opens possibly in mid-2023.

I feel for the associates there though, I think they get a lot of people that just tries on the jackets, but then never buys since it's so expensive, but then they occasionally get snobby customers too. I think you just have to read and get a feel for the overall vibes of the associates that work here since at the end of the day, they're sales people and they have to achieve or maybe exceed sales quota. Maybe we just got lucky with Ismael and all the other folks there, who knows.

We'll definitely be coming back once their other...

Bought a Canada goose 2 years ago . Zipper fell off . The stitching through out loosened and fell out in spots . Fabric seems start little wear. . I bought because lifetime warranty and was expecting great quality for the cost of $600.00 opened a case with warranty shipped it to them . They said I had snag and wanted charge me 80.00 . They sent back with fluff on it. .still some stitching loose and Messy stitching . Jacket was light weight but in drizzle or wet snow the material would get wet and stay wet . Winter jacket you can’t get wet ? It’s a fashion statement for dry no snow weather . Sold it at a loss bought Patagonia . Water proof insulated for $299.00 I’m sure there too the line jackets are better over $1,000 customer service was polite good . Nothing against this location never dealt with them just against Canada goose . I’d recommend looking at...

Do not go here . Sales person and manager 's coustomer services is very bed ! They naver think about the coustomer . They just want selling product. That is all . When I order my kids jacket I wanted store pick up but , sales person told me No ! I asked again can I change shipping Iaddress( because I lost package that address) before pay she said No she already sent it . Also , that address I am going to move soon .but , she toldme it will be 2nd day delivery . It was 12/15th. But, arrived 22nd . Is she lie to coustomer? I still didn't find that package . Manager told me that contact ups and Canada goose online ? They don't want handle anything ! Who want...