
Prefacing this with the fact that the stylist I went to was extremely kind, knowledgeable, and I genuinely enjoyed her as a person.
However, I made it very clear that I had previously cut my hair short and hated it to the point where I didnât go to salons for a long time. I said I didnât want to lose length, just shape the hair and cut my hairs shorter and clean up what I already had. I spent years growing my hair out, and I also showed her the shorter cuts from before and said I never wanted to go back to that. She acted like she understood and kept telling me I was in good hands and I was at the right place.
This is one of the shortest and worst cuts Iâve ever had, and I donât know if she knew it or not because she spent almost half an hour teasing it into this horrible style I would never wear, and I told her as such before I allowed her to cut my hair.
Three years of hair growth progress down the drain, and I woke up this morning having a panic attack at 5am because I regret going into this salon so much.
I just donât understand how you can trust someone with one of the most important physical attributes a person could have, and then watch them disregard everything and cut all of it off and not even recognize what they did.
A more assertive person wouldâve blown up at the salon, but my people pleasing tendencies just kind of had me numbly tell her itâs good, and then get out of there before she cut more off.
Genuinely upset by this whole experience. I spent years growing my hair out, told the stylist exactly what I wanted, and then watched her do everything I donât want to my hair. Itâs going to be a long long time before I trust anyone with my haircut again, and I will not ever be returning to Salon 8 if this is how they disregard client wishes. I canât even put it in a ponytail now, and my hair had been halfway...
   Read moreIve had good service there a long time ago, maybe 12 years ago... But recently I went back and my hair got cut extremely short when I asked to keep my length (long), and only chop off a few inches. It turned from a long haircut to a short one, almost a bob. I was shocked. Never in my life have I gotten a haircut this short, even accidentally slightly shorter has never turned into this. I asked politely if they could do extensions to fix and they told me no, because they said I consented to my length when they gave me an in-depth consultation (which I let them describe best for my face shape without disagreeing that that may be best for me, and I was fine with the layers they wanted to put in, etc. - but not once did I agree to a haircut this short, and in fact stated I wanted to keep it long). My hair was below my chest. Now its at my shoulders. They folded up my hair to show me length prior and I said no, still too short, I need more length. That was the end of the discussion and I couldnt see how short it was getting snipped from behind my back - I just trusted she understood my only request was to keep it long. Now I cant even put my hair in a normal high pony like I usually do, no hair clip because that falls out too, no braids... none of my usual hairstyles, only a small low pony. I feel extremely uncomfortable and self conscious, lost all of my confidence and don't feel like myself. I'm pretty upset that no one is taking accountability. She even said afterwards she shouldve checked with me before cutting - but now she's saying I consented to everything which is a lie. I didnt even criticize her as she's new to this, but I just stated I was uncomfortable, and asked for help fixing it with even someone else - and she in turns starts to blame me instead which is really...
   Read moreI decided to give them another chance and this time they exceeded my expectations. Shelly (My hairstylist) paid great attention to detail and gave me an amazing haircut. I was super happy and it made me forget my experience last time which I now believe was a one off scenario. After today, I would definitely give them 5 stars and would highly recommend Shelly for haircuts. Cheer!
I visited this salon for a haircut and a beard trim. Coordination between the staff and the store manager is very bad at this place. While my hairstylist was doing my beard, she asked me to take off my mask and then manager showed up asking me to wear it back again. My hairstylist was confused as to how she can do my beard with my Mask on and so was I. This happened a couple of times and I felt confused as to what should I do as my stylist was telling me to remove the mask and the manager was asking me to put it on.. Ultimately, I had to hold my mask with my hand on one side of my cheek while my hairstylist was doing my beard on the other side and vice versa.. This seemed so rude and unprofessional.
Ultimately they charged me $75 for a haircut that was done in 5 minutes and a super awkward beard trim. My advice to them would be to not accept clients that want beard trimming for covid reasons and if they do, make appropriate arrangements and have clear communication with their staff upfront. I felt like i wasted $75...
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