See's Candies — Local services in Bellevue

See's candies are usually on my too sweet scales. However, I find their nuts chocolates are very satisfactory and valuable. I love to visit this boutique store just across Bellevue square. I'm so happy that they end not moving away. Based on the mixed customer service review, I would say Yes but most of their people working there are very friendly and patient. They are always ready to handle out generous sample to the people visiting the store. I always end up making my customized box and eating way too much because they are so delicious and addicting. :-) One time, this nice man sent me a bag of different samples to try and other times, they let me try if I hesitate to decide which one to pick. Maybe once a while there were a couple of stern faces but I bet nothing personal. Yesterday, I passed by and saw their combination of lunar year and valentine's day theme. I have my son's dragon year and my girlfriend's valentine's bday celebration coming. This gentle did a good job of helping picking the pieces and wrapping for me. He gave me extra dragon stickers (beautiful made) and wrapped in a pretty red valentine's day paper wrapper. It was very happy...

The other reviews saying they are rude aren’t wrong. I came in when there were two other people in the store and three people working behind the counter. The two women were busy but the gentleman stood there, not acknowledging me at all. When others walked in he proceeded to walk around handing out samples and even though I had been present in the store already, the samples didn’t come to me first or at all. When I thought it was my turn in line the woman (Ida) instructed me that the line was behind all the other people who had only just entered the shop. It would have been appreciated if they told me where the line was before I wasted my time only to be instructed to get in the back. Needless to say I exited the establishment without making a purchase. Weird vibes, I...

Updates: the store manager reached out and promised changes and more trainings s for it's staff. Great to see the management cares about customer experiences

Original review: This place is full of racists. I was shocked by the clear difference in treatment based on race at this location. The staff were warm and friendly to the white customers ahead of me—offering free samples and complimentary ribbon wrapping. When it was my turn, their tone shifted completely. They were cold, dismissive, and visibly uninterested in helping me. My questions were met with rudeness, no samples were offered, and I was told I’d have to pay for ribbon wrapping. It felt like I was unwelcome simply because of my skin color. Unacceptable and disheartening in this...