Zumiez — Local services in Bellevue

One of the employees accused me of stealing. Never going back there. I honestly think I was racially profiled.

I’m a highschooler. A couple months ago, I went into this Zumiez with my friend. I am a POC and we both had our backpacks because we had come from school. I didn’t usually shop at Zumiez, but I wanted to go in just to look around. I chose two hoodies to try on and we asked the employee (white guy, snapback) for a dressing room. I didn’t like either, so I came back out with both. The employee took the things my friend didn’t want, but when he looked at me, he looked with scrutiny. I asked if something was wrong and he said that there was a third hoodie. I told him there wasn’t; if there was, I would have tried it on and brought it out, and I hadn’t. He didn’t believe me. He repeated, more forcefully, that there was a third sweatshirt. I didn’t know how to respond because he wasn’t listening to me. Then, he took out his keys and repopened the dressing room I had been in. He checked under the table and seat/bench. When he came out with nothing (BECAUSE I DIDNT HAVE A THIRD HOODIE), he somehow still wasn’t convinced. He started eyeing my backpack and I felt even more uncomfortable than I already was. I knew he wanted to look inside, so I tried to show him. It was really freaky and my heart was beating. I was terrified because I knew I wasn’t lying but he just refused to believe me. We left as quickly as possible and I haven’t been inside there since, probably never will again. When I think more about it, there is really no reason that he would be so suspicious and insistent other than his prejudice. I wanted to share this because it’s never happened to me. This...

My third grader just had to get a skateboard and of course, that meant his younger brother had to get one too. I asked my son's teacher how to select a board since I know absolutely nothing about the sport, and he recommended going to Zumiez, where they are skateboarding experts and will recommend the best board (and safety gear). So this evening, the grandparents took the boys to the Zumiez in downtown Bellevue where they had a great experience getting the right skateboard and safety gear. The store's skateboarding instructor (Erich, I believe) did an amazing job with my boys, making sure that they had the right board for them, recommended the right safety gear, gave them an introductory lesson and really focused on safety (thank you!). My third grader came into the store wearing flip flops, and Erich made him promise never to wear flip flops while skateboarding. We were also told that we could call the store anytime we had any questions. My third grader left the store saying it had been an...

My daughter and her friend were in your store on Friday 1/5 in the evening hours . Sure they were carrying big pac sun bags from an earlier purchase . They felt like they were being accused of shop lifting from the moment they walked into your store !! We chose to driver further to bell square to avoid the rift raft clientele of the other dirtier malls . I’m disappointed in your staff for treating them like this !!! The associate walked up bluntly I said she noticed 3 shirts were missing off a rack ??? My daughter and her friend said are you accusing us of shoplifting??? And volunteering they opened up the PAC Sun bags showing only the items they purchased from PAC Sun !! They then walked out of your store WITHOUT making a purchase . I raise my daughter to be above behavior that your associate accused her of . Needless to say we will be avoiding this store in the Bellevue Mall moving forward . The store is lucky I wasn’t with her at the time ! Do...