Studio Belmont — Local services in Belmont

I had a choice to order drawer pulls online or from local business to support our Belmont City companies. Came in very prepared with my drawer pull listing with part numbers on a printed page. Granted came in 15 minutes before close but thought I could start the process. I've stopped using Belmont Hardware as staff is too above those of us who come in with dirty jeans and no bling. I could have purchased or ordered 25 pulls. Yet... Asked if I could see if they had the pulls on the sheet. The person at the front said, "You mean from the bins." Sure, I thought. From their chair, "They are back there." I started to head back, and they added, " We close in 15 minutes." I checked the bins, the style was not there. I looked on the other wall displays where I found what looked similar. I was unable to remove the board to check the numbers in the back. I knocked off another board and it went down on the floor with a bang. No one came to help me. I tried to get the board removed yet it was not releasing. After a minute, I gave up. I was probably there all of 6 minutes. I walked out. They didn't need to worry about getting out on time. Yet, I am reminded of the scene in Pretty Woman when the sales person wouldn't help the young lady purchase some clothes. "You work on commission? Big mistake!!" We work for several prominent developers in the area, whom often need to order a lot of hardware. It won't be from...

we had a challenge with our bathroom faucet - the handle broke from the base of the hot water tap, I went into the store to get some information about replacement for that part. I was greeted by Xenia who is a master problem solver. Showing her the picture of the faucet, she identified it and went to the company to see what she could do to get our faucet up and running. Successfully, she worked at getting the needed part quickly. She was amazingly professional and extremely caring about our home situation and offered to help to get the part to us directly from the manufacture and not to their store, so no extra trips were needed to get the job done. The part arrived at the door and fixed within a days time. Thank you Xenia Jordan for all your help. We look forward in working with you in the future. ...

Gillian was a big lifesaver when it came to my entire home renovation needs. With an interior design background, Gillian saw a vision for my home when I couldn’t. Overwhelmed by the selection of hardware, Gillian meticulously narrowed down my hardware needs for my entire home based on my home design. She put my anxiety & mind at ease, while minimizing my work load having her professionalism and gracious support. I am beyond grateful to have made Gillian’s acquaintance, as she exceeded my expectations with...