Dog Haus Biergarten — Restaurant in Belmont

I've eaten there now for the third time. The food/ burgers, I/we ordered are of acceptible portions and the side dishes are good and plenty, prices kept lower! I like their option to custom create, but I was a bit confused at first, that all of their burgers, even though "connected", have 4 cut outs! ( I'm assuming for sharing with your "co-eaters".) Well that was ok. My bff, who accompanied me at the second visit, ordered something different, that fit her taste buds better than what I had. The burgers tasted good, but a bit spicy. " advanced player" version of our burgers, but yummy. The third time, I had requested a "beginner", non firey version, as the hostess noddingly took my order. And it was pleasing to the taste buds. Loved the egg on top, which was an option. The burger wasn't so spicy this time, no longer a heartburn issue. Totally yummy side dishes galore!. Dog Haus Biergarten seems to be one of the few restaurants remaining open later then others, which was an original attraction, since my working hours mostly do not permit the intake of Dinner at earlier hours. So this place seemed convenient. I did get to experience the divided opinion amongst Dog Haus Biergartens servers/ employees on how to treat their customers. Some where extremely friendly and polite! Others "good mannerism" and customer interaction skilles needed deffinite " brushing up" and one or two refresher courses about the meaning of "smiles"/"facial expressions" wouldn't hurt either. If an employee discovered that they'd rather be working somewhere else, they should persue other options by all means. Plenty of people are looking to be employed at places like this by the dozens, and it makes for a great dining experience when the staff is full heartedly present. And this in return also guarantees returning, happy customers!!! This was still a good...

Ordered online for weekend lunch. There is plenty of parking around. Social distancing markers on the floor Al fresco dining available

We ordered beers on the spot which is only available TO GO due to Shelter in Place unfortunately they did not hv Apple Pay — so contactless payment is only available if you order online in advance.

Ordered the OG burger Size: 5x5x2” I found the portion decent — I could only eat half.

Taste: Hawaiian roll is a bit too sweet for my palette but it’s an interesting experience. It’s soft somewhat fluffy. The burger reminds me of a gourmet version of White Castle. Bun was was a bit soggy due to condensation built up from take away and maybe coz of the chulola sauce. The Sauce is a saltier & less sweet compared to sriracha mayo. The meat patty was juicy but there’s no charcoal or crispy texture. 80% fried egg makes a nice touch. The semi cooked egg yolk balances well with the saltiness.

Onions rings were good. Crispy and not too oily. Fries were so so. Sweet potato fries got a bit soggy taste wise was fine.

Our server was friendly and nice. She gave good recommendations for beer. We ordered the Pilsner beer and Southside Cider. The beers went well with burgers.

Takeout boxes were a bit flimsy. You have to remove it carefully without items sliding out. I assume it’s designed to prevent condensation built up.

Overall first time experience was above average. I’m sure if the food was eaten on the spot the experience would be much better. However in terms price per value I found this place is a bit above average.

TIP: For contactless payment be sure to order everything in advance

Take out bags are stapled at the top be sure to remove the staple. I accidentally scarred myself grabbing items...

UPDATED TO ADD: Responses to reviews seem to be manned by a bot. It took them 11 months to respond to my comment and looking through other reviews involving contaminated food, rude staff, etc. the response is simply "sorry it was bad, give us another shot!" If this is how much care and effort they're putting into responding to people's concerns, I can only imagine that little care is put into preparing their food. My review stands. This place is NOT worth it. What a disappointment! My family had been looking forward to trying the DogHaus since it's installation. Inside the restaurant is quite loud, even with less than a dozen people, making it difficult to hear the person taking our order.

The food itself was incredibly disappointing. It's near impossible to pick up the sausage sandwiches. Toppings were cold, the bread fell apart. The cole slaw was just gross. My dad ordered cheese tots and it seemed as though they poured a thin cheese soup over them. They were soggy and the flavor was disappointing.

It was just a sad, pathetic experience and we won't...