Phantom Fireworks of Beloit — Local services in Beloit

Let me just say this place had the nerve to have someone that is employed there that tried to treat me like I didnt know how to count my money he lied to me and said if I pick out $800.00 worth of fireworks I can get it half price witch means I will only be spending $400.00 but when I did that everything can out to be over $ 600.00 and I looked at him and said that is not the deal you told me so I had to put stuff back because he didnt give me a deal and on top of that they sent me coupons to my house by mail and I couldn't even use them so people please if you go here be very watchful cuz they have some people that works there that think they are slick and they not and I am not happy with my fireworks one bit so I will be looking for another place to buy...

Only go here is you know what you are getting. They specialize in aerial fireworks. If you are looking for a variety of fountains and other ground fireworks, go elsewhere.

We went on the 4th of July, and while the prices were fine, the work flow of the store was incredibly poor. They let too many people into the store at a time. They had people behind the counter to ask questions, but they needed those folks to help speed up decisions. They were far too passive.

Check out lines should have been organized by volume of order to keep people moving. They didn't have enough people helping to pull orders. Someone with some process improvement experience needs to get in there to help develop a...

I was in earlier today and there was a gentleman helping a few people at once when a group tried to walk in the door marked as "exit door." He talked to them and they seemingly went to the correct door without issue. This old hack at the registration counter stormed over and, in full earshot of me and many other customers, started ranting only semi-coherently about how he needed to "check what he knows" and I just felt awful for him. My friend had checked out and was ready to go so I opted not to get involved. But if this is how employees are being treated, I think I need to make the commute to the Milwaukee phantom...