Ari at A.P. is a great sales representative. I am from NY and will only deal with him or refer my friends to him in LA. If you're going to get an AP, look out for Ari at the Beverly Hills Boutique.
RETURNING CUSTOMER 2021 UPDATE:
I am an avid watch collector and actually live on the east coast. On a trip to California where I was staying bi-weekly while my wife went to school for her subspecialty I went to get an all gold AP serviced for her. Random trip, well outside all the relationships I have on the east coast simply while on a stroll. I was greeted by Ari, who immediately embodied what the AP brand stood for. He was not only friendly and cordial, but did so while tastefully representing the exclusiveness of the brand he represents. This is a difficult task because most people are either too standoffish and that hurts the brand, or too friendly and make promises they cant keep.
Ari, to the contrary, was the perfect balance. I have since become a regular customer buying a couple of watches a year. I buy watches to wear and enjoy them and he recognizes this. I honestly have lost interest in other watch brands not just because of how awesome AP is itself, but because of the relationship I have specifically developed with Ari at AP Beverly.
I am used to getting what I want, and usually don't have an issue going wherever I can to get it. However, Ari is the only person that can tell you "sorry nothing available" but he "will let me know," and those statements warrant a response of "thanks buddy." While he usually delivers, it is always on the brands timetable, he handles it so well that one never has an issue waiting because of the geniuses of his representations and the eloquent style he possess of reminding you the customer that the brand is exclusive and you can't just have what you want. That is an art.
No longer going to California, I still will only deal with Ari in Beverly Hills. I could not dream of buying another watch from another dealer, even if one were available. I would rather wait and deal with Ari, that is how professional, responsive, and good he is as an ambassador for Audemars Piguet.
Truly, if you are looking for top notch customer service, want to be treated respectfully, kindly, and professionally then Ari at AP Beverly is the guy to deal with.
I went from an impulse buy to now being an avid buyer, this is the only brand I really wear now and he is the only guy I will buy from.
Some people think the product sells itself, but that's not true. At this level of watch buying, I may want a product but if I don't like how the company reacts or treats me I am happy to go anywhere else and grab a PP or RM. So while I commend the brand, Ari at Beverly Hills is the specific reason I have become a loyal and continues...
Read moreI recently had the pleasure of visiting the Audemars Piguet (AP) Boutique in Beverly Hills, and I must say, the experience was nothing short of exceptional. From the moment I arrived, I was greeted with the utmost respect and professionalism by Ari, who welcomed me warmly and escorted me to the VIP room. Ari’s courteous demeanor and the comprehensive tour of the AP memory lane, coupled with the variety of refreshments offered, set the stage for an unforgettable visit.
The highlight of my visit, however, was meeting Kimberly. Having been with AP for over a decade and working with some of Beverly Hills' most exclusive clients, Kimberly's expertise and passion for the brand were immediately evident. Yet, what stood out even more was her kindness, warmth, and genuine care. She began our conversation by welcoming me to the AP family and took the time to truly understand my taste and preferences—a process that was both seamless and insightful.
Kimberly’s ability to discern my preferences was remarkable. She presented some of the finest timepieces AP has to offer, patiently walking me through each one and answering all my questions with grace and thoroughness. Not once did I feel rushed; instead, I felt valued and understood.
After trying on several stunning watches, there was one that I absolutely fell in love with. I expressed to Kimberly how much I adored it and didn’t want to take it off. To my surprise and delight, she smiled and said I didn’t have to. When I asked if I could purchase it, she revealed that they had anticipated my choice and had reserved the watch for me. This thoughtful gesture left me truly touched.
Kimberly's service went above and beyond any expectations I had. Her professionalism, coupled with her personal touch, made my visit to the AP Boutique an unforgettable experience. Anyone fortunate enough to work with Kimberly is indeed very lucky. I am incredibly happy to have been welcomed into the AP family by her.
In conclusion, my visit to the Audemars Piguet Boutique in Beverly Hills was an extraordinary experience, thanks to the exemplary service provided by Ari and Kimberly. Their dedication to client satisfaction and their passion for the brand shine through in every interaction. I highly recommend this boutique to anyone seeking a luxurious and...
Read moreI definitely want to highly commend and praise, as well as recommend Kimberly Fodera and the AP Boutique in Beverly Hills for their amazing service and help as I acquired a dream timepiece for my watch collection! I recently bought an Audemars Piguet Royal Oak Offshore Chronograph model from their boutique, and Kimberly’s knowledge, time, and service were absolutely excellent. She has a very deep knowledge about Audemars Piguet, including the history of the brand, as well as new innovations in watchmaking and watch movements that AP has now introduced and implemented in their watches over the recent years. She even took so much time explaining and showing me the benefits and unique characteristics of watches that I was looking at, and as a diehard watch fan, she has knowledge that you cannot read online or find even at the manufacturer’s website. Even after studying and researching different AP watches, she still surprised me with information I never knew. She has a deep passion for the products that they carry, and also in helping her clients. She was always willing to answer any questions that I had, and was always very prompt in getting back to me about any inquiries or questions. She was there 100% to guide me through the process of selecting and purchasing the ideal watch. Even after purchasing the watch, she made sure to follow up with me and to ensure I was not only completely satisfied with the piece and enjoying it, which I completely was, but also to make sure that all questions about the warranty and registration were answered and taken care of, and even walked me through the AP Coverage Service, which is a very unique offering from Audemars Piguet. Throughout the whole process, she kept me informed of every step of purchasing the watch, and made the process so easy. She and the entire team at AP Beverly Hills treated me not just as a client but as a friend. The AP Boutique Beverly Hills has definitely earned a life-long customer in me, and I definitely look forward to buying many more watches from them! I definitely give Kimberly my strongest recommendation! She and the AP Boutique Beverly Hills easily set themselves apart with their knowledge, customer...
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