Discovered Jack Weir and Sons on instagram early January 2024 and already made a purchase. Fantastic jewels and even better customer support. Everyone I spoke to was extremely helpful and made the purchase experience very smooth. I got this magnificent sapphire ring and cannot be more happy with it. I was definitely skeptical about buying expensive jewelry online but the process was so seamless and communication over email has always been fast and reliable. Honestly if you ever see a piece you like just schedule a virtual appointment with one of their associates, I completely fell in love with this ring after seeing it in motion via zoom. Don’t worry if you don’t end up buying everything you requested to see, all the associates are there to help you find something that fits you, never felt like they just wanted to make a quick sell like some other jewelers I’ve worked with in the past. Also don’t be afraid of making a purchase without seeing it in person because their return policy is also top notch. If you find the piece you get not fitting your expectations just send it back in original condition within 7 days and they will process a full refund the day they receive your return item. I actually got a bundle of 2 rings and sent back one of them bc it just isn’t for me. A lot of their pieces are worth checking out at great price points. I will definitely return for more in the near future. Overall 5 star for every aspect possible, quality, selection, value, communication, buying experience, post purchase services etc. I’m in my 20s and have no children, but I already can’t wait to take my future daughter there to pick out her first estate piece. Jewelers like this deserves to be...
Read moreA fantastic experience! I purchase a large, beautiful, Art Deco inspired pear shaped diamond and sapphire ring. It is truly stunning, and I am an extensive jewelry collector (and not easy to impress). I was a little skeptical of making a large diamond purchase online, but it was smooth and easy. Responsive and experienced staff. An exquisite, unique and diverse collection of jewelry to select from. Terrific service, extremely knowledgeable and skilled professionals. You can see the quality and experience in their work. They will even schedule Zoom appointments and show you specific pieces live! I live several states away, and this was so smart to schedule. Definitely made the sale for me to see the piece on someone’s hand. It is also reassuring that they have a 7 day money back guarantee. That is important to me when purchasing high ticket items online. This was my first purchase at JW&S, but there will be many more without hesitation! They say that when you buy from them, you are a client for life. I believe that, based on what I’ve seen. They have worked hard to earn my business and I respect that. A wonderful, multi-generational family business! If you are looking for unique jewelry, this...
Read moreJenny went above and beyond the call of duty. I had chipped my original diamond and was heartbroken. She spent countless hours searching for the right new diamond for me and my husband. She not only had a handful of options for us in set stones, but also loose stone options that fit all my requirements (there was quite a list). She ended up finding us the BEST and most BEAUTIFUL option for us. We met for champagne and made a beautiful memory of purchasing my new diamond ring. Everyday I see it and think of the wonderful experience we had purchasing from Jack Weir & Sons, but also the lasting relationship we made with Jenny! She’s our go-to for unique and beautiful jewelry to continue building my heirloom collection. Thank you so much for the outstanding service, but beyond that the lifetime relationship we have built! If you want top notch, elite, one of a kind service along with fabulous, unique and gorgeous jewelry...you’ve met the perfect jeweler in Jack...
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