Guys, If you dont want to read my complete review, here is the quick one first. If you dont check the price before touching plates they will empty your pocket. If you argue, they will threaten you for cops. You even have to ask for water because it is always short staff and above all, if you love your health, don't eat here.
Here is what happened in detail. I went to Beverly Hill with my family on Mother's day. Being Indian I chose this place for lunch which was close by. We checked the price on google menu, nothing seems was special or out of way. We reached there and saw $14.99 for Mon-Fri buffet. I asked the lady at counter which seems to be owner of restaurant for place of 3. She show the way. We started filling plates with food. No water was served in first 15 of our arrival. I had to ask. No Naan which is main part of Indian buffet was served. Again I had to ask because my child could not start without it.
After finishing lunch, again I had to ask for check, which when presented was for $160. They also charged 20% service fee which is illegal. I could not believe my eyes. I demanded explanation, to which they say today is Mother's days and they have served special meal for which they charging $38.99 per person. This really gave me shock, because there was nothing special I could notice.
I told very politely to owner that I was not informed about today's special Menu, I was not shown any menu, neither I was informed by any person about it. If there is drastic change in your regular menu price for a day, you are suppose to Inform customer some how. Owner could not show me one such thing in restaurant where it was mentioned. After a while owner started arguing with me that I should have ask, Rest every other guest knows what they would be paying. This was not true because I noticed another group of 3 people was staring at bill with surprise.
There was no where in menu or even any where in restaurant mentioned that it was special buffet. When I questioned 20% service charge, owner removed it after argument. I was still not convinced and trying to get explanation from owner to which she threaten me for cops.
These people are such a liar, I am sure every person would have be surprised after finishing lunch and their special day would have turn into a learning experience.
Even if you are OK with price and rudeness and just want to taste authentic Indian Food, then also this is not the place for you. Being Indian I know what is authentic. They are not even close. There was too much oil in Samosa and Pakora. Other curries were not fresh too.
I would not recommend this place to my...
Read moreWe have eaten at Indian restaurants all over the world, and Bombay Palace is an institution when it comes to excelling at real Northern Indian dishes. It's not dumbed down, there's no tofu, or coconut oil, or trying to westernize the palette. Ironically, it's also not overly spiced, or what you may see at fast food Indian restaurants that food is greasy and dripping in oil or butter.
We celebrated a birthday, and our 3 year old who is super picky, probably ate the most in her life. The host and hostess were warm, made excellent recommendations, accommodated to my granny's dietary needs and personally attended to every table.
The ambience is haute couture, and every dish is made fresh. This means sometimes dishes can take time. Many restaurants have stock sauces that they use for all their dishes that are pre-made, or microwave their breads or rice. The owner informed us that their chefs have been there since 40 years, at the same location.
We started with some excellent paneer tikka on skewers that are mildly spiced but packed with flavor served with a savory green cilantro and a sweet tamarind chutney. Our kid loved it (after we removed all the marinade), and ate it with some fresh cumin basmati rice and mango lassi.
For the main course, we ordered some silky daal makhani (cooked overnight on a low simmer), paneer makhani and okra. All 3 entrees were flavored really well, but mildly spiced. We were surprised how little oil or butter was used, and how the okra was cooked perfectly, with no starchy slime.
We paired all the main course entrees with lachha (multi layered) parathas and garlic naan. It tasted fresh and was cooked expertly, without being burnt or being undercooked.
Finally, the host brought a carrot cake with pistachio and creamy ice cream on top and a sparkler that flared up for a minute. We also had the Indian donut in syrup (gulab jamun) and some excellent kulfi (Indian ice cream) in mango and pistachio flavor.
The food isn't cheap. As the owners explained, they use the finest ingredients and pay their staff very well. They were also candid about the negative reviews and explained how hard it is to run a fine dining restaurant, where despite your best effort, there's always someone having a bad day.
If you are looking for a place that serves classical Indian food, that's refined, using the highest quality ingredients, and looking for an elevated experience, Bombay Palace is one of the best Indian restaurants in Southern California. Ignore the reviews, and try it for yourself as you unlock a new experience with...
Read moreFor the past decade, this restaurant has been my go-to spot for gatherings with friends and family. I’ve always recommended it as one of the best places for Indian food in downtown LA. However, after tonight’s experience, I will NEVER return, bring guests, or recommend it again.
I brought out-of-town guests here because I had spoken so highly of it. Toward the end of our meal, my friend’s toddler accidentally got some spicy paneer in his eye and started crying. As we worked to calm him, the owner's wife, Harveen, initially came over to console him. When we explained the situation, she appeared understanding. My friend immediately took his son to the bathroom to rinse his eyes, and though the child returned visibly upset, we continued soothing him.
Since it was a cold night, we took turns stepping outside with him to calm him down before returning inside. Just as we were about to request the check, my friend was heading out with his son when the owner, Deep, abruptly stopped him and said, "You are disturbing the crowd. Please leave, take him outside, and don't come back." We were stunned. My friend took his child outside, and his wife returned to the table. Outraged by the treatment we had just received, I immediately asked for the check, stating that we were leaving.
The owner’s wife then tried to justify their behavior, saying, "He's been crying for a long time; you should stand in the back with him or go outside." But the comment that truly shocked me was when she added, "Americans take their kids outside when they cry." This was not only an offensive assumption about our citizenship but an outright racist remark—especially coming from one Indian to another.
I’ve had large family gatherings here before with 20-30 people and while we can be loud, I have NEVER been asked to leave for noise—until now.
This is NOT a family-friendly restaurant. If you have children and they cry, you will be TOLD, not asked, to leave.
I have never been treated so disrespectfully in a restaurant. The owner has not only lost my business but also that of my family. It’s shocking that so many celebrities have dined here, yet it’s clear that appearance matters—if you look like you’re from India, you can expect to be treated poorly and racially profiled. As someone born and raised in the U.S, I find it disgraceful that an establishment like this operates with such bias. They...
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