Metro by T-Mobile — Local services in Bloomfield

My moms phone got turns off because I missed her payment. I went into the store and saw Mike. First he had to change the number which was fine. He told me I can call T-Mobile after 3 days and ask for the old number, if they have not assigned it to anyone I would be able to get it back. Long story short, I did all that they gave the old number back and still the phone did not work. I had to go back to see Mike. He was on the phone with the T-Mobile customer service and THEY WERE NO HELP. It must have been so frustrating for Mike to talk with them because frustrating for me to stand there and listen to the customer service person on the phone. Any Mike figured it out WITHOUT THE HELP OF T-MOBILE CUSTOMER SUPPORT ON THE PHONE. Thank you sooo much Mike for all your help and I am sure my mom appreciate you also!!! So for all your phone needs please see Mike …he knows what he is...

Horrible customer service. Would not recommend!

I spoke to someone on the phone a week ago calling about a specific phone and they said to call next week. Called again asking if the phone was in stock and the manager told me that I never called this store asking about a phone, and I said that I did. He stated again that I had never called about that phone. The manager was super rude. How can someone be so stern, and annoyed over a...

Horrible customer service, the manager that shouldn’t be a manager didn’t even know what he was doing , with being said over charged me double. Mike which said that was his name was super disrespectful cruising and saying names i had never witnessed a men disrespect a women...