Fieldhouse - Blue Springs — Local services in Blue Springs

Had a membership for approximately 3 weeks and determined that I no longer wanted it. The entire reason was the indoor lap swimming. In those 3 weeks I have not used the pool and have instead ended up at Henley aquatic center. For someone who works long hours during the day, lap swimming is impossible during the week because it ends at 5:00 p.m. I went on a weekend and was told 5 minutes prior to arriving that the lanes were available for me to swim in. The girl working at the front desk failed to turn around and look inside the big glass window to see that there was a lifeguard group using half of the pool and I was in fact not able to swim. The children working at the front desk are inattentive most of the time playing on cell phones and reading books. I even sat an object down in front of her telling her I would be back in a moment for it that I was going outside to get my gym bag to shower. A janitor walked by asked her who the phone and hat belong to and she said that she did not know even though I had just told her 30 seconds prior. The showers are another problem. Three of the 6 days I had used the gym in the morning and went to the Cabana to take a shower the water was ice cold. There's also maintenance staff at the facility who uses the cabanas to go to the bathroom even though they are meant to be locker rooms. I had to smell the dump this guy left in there while I took a cold shower because he was too lazy to go use one of the actual restroom facilities less than 50 ft away while all of the other cabanas were in use. The time it took to contact someone in regards to my unsatisfactory experience is absolutely absurd. There was no attempt at customer retention and they accepted accountability for absolutely nothing. It's a shame because I wanted to spend my money on something local. Congratulations Mr. Ross. You put your name on something. Unfortunately it is absolute trash. Just get a membership at one of these other gyms. It's preferential to seeing people stare at you with dumb looks because they don't know what to tell you. The gym is okay. You aren't allowed to deadlift. As an HVAC professional, I was a little annoyed that all of the return vents that I could find in the building were covered in what essentially looked like dog fur because they haven't been cleaned. Makes me wonder what the filters look like. Furthermore as I end my last week at the facility, the gym attendants were nowhere to be seen the entire time I was there tonight. Except for when they were coming back into the gym with fast food. No towels for at least two hours because that's how long...

A lot of great things and just one complaint. We decided to get a family membership due to the new waterpark. It has been wonderful for my family! Not only do we use the indoor and outdoor pool but we use the courts and I go to the fitness classes. The fitness class community is amazing and such a great way to get exercise and make new friends. The facility is wonderful and I appreciate how staff is there disinfecting the machines in the gym even at 530am in the morning! My only complaint is how dirty the outdoor pool area can get. After hours there is a WONDERFUL young lady custodian that is super nice to my toddler and does a phenomenal job cleaning with no complaint or hesitation. But during hours no one is really picking up the concession area and the zero entry area of the kid pool can get gross with bandaids and other trash. There was one time I went two days in a row and there was the same trash in the zero entry area which made me sad to see! I’d gladly volunteer to pick up so we can keep the place clean during pool hours! It’s obviously not a big reason for me to not go but I do think it’d make the community look a little better if we could keep it slightly more clean during pool hours. Otherwise, this has been a great addition to our community and my family...

i am a bluesprings resident, and i brought a friend from warrensburg to try out the new waterpark/pool. upon arrival we were told it was a “residents only day” and that non-residents could only enter on guest days (tuesday & thursday) or by paying a 50$ a month membership to get in on non-guest days. however before we arrived we had both checked the website multiple times on the website and nowhere did they mention there was resident only days.

on top of only having 2 guest days it is already double the price to get in as a non-bluesprings resident. and it’s not even a guarantee that non-residents will get in on guest days since they give residents priority over non-residents no matter how empty or full the pool is.

i am just more upset over the lack of transparency of how the resident/non-resident system works both on the website and in person. since the signs out front only mentioned that they may “run out of day passes” but nothing about the guest day system. this on top of the resident priority, and the 50$ a month membership being the only way for non residents to get in. i will not ever be return in or using this pool/waterpark.

if you plan on bringing friends or family, don’t waste your time unless it’s a tuesday or thursday and even then don’t...