We were introduced to Diane a year before we emigrated from South Africa to the United States. From the outset, Diane took a keen personal interest in our unique circumstances and the specific needs of our family and engaged with us whilst we were in South Africa to assist us in finding a property in Boca Raton. She sent us regular updates of all the available properties and followed up with us continuously. When we came to Boca for a vacation prior to emigrating, she set aside time in her schedule exclusively to show us several suitable properties as we were not here for a long time and had to maximize our time. We eventually found a rental property that was to our liking whilst we were still in South Africa and Diane kindly assisted us by taking us through a video tour of the premises. She was exceptionally proactive in following up with the landlord's agent and managed to negotiate a very favourable rental for us. I can honestly say that Diane made our emigration seamless in respect of securing premises - nothing was too much for her and she went above and beyond what one would normally expect from a realtor by also assisting us with all the administrative and practical requirements associated with the lease. Diane's turn-around times were phenomenal - she promptly replied to all of our messages and e-mails and she continuously kept us informed of the process and the progress of finalizing the lease. Insofar as we were new to the United States, Diane also went out of her way to advise us on all the schools and all the other practical requirements associated with renting property in the United States. She was truly a God-send and her customer service is exceptional. I would highly recommend Diane to anyone looking for that extra personal attention when renting or purchasing a property in Boca Raton and the...
Read moreMy husband and I worked with Diane recently to purchase a condo in Boca Raton. Being that we were unfamiliar with the area, we relied heavily on Diane to point us in the right direction given our extensive wish list. Because we don't live in the area, we were very short on time to find the perfect condo. Diane took us to about 30 different condos over the course of a 2 day period, which required a lot of planning and foresight to be able to pull off. Ultimately we didn't settle on anything we saw that day, but because of the knowledge we gained from those two days, we were able to purchase our condo after only seeing it via video call. We closed a couple of weeks ago and we couldn't be happier with our decision. Diane was great throughout the process and we couldn't have been happier with our choice in a realtor. I highly...
Read moreI had the great pleasure of having Diane Rattray help find me a home. You will be greeted by a great smile and enthusiasm, an open heart and an earnest understanding and concern for her clients’ needs. I am a single woman and never felt alone going through this at times very stressful process. She was delightful to be with and there was always a deep sense of her dedication to me as a client and in the hearing and understanding of my needs. The overwhelming process of making an offer and going under contract was made very comfortable for me by her patience, and once through it I was left in awe by her professionalism. The process was executed flawlessly by her and has left me feeling grateful to had had her with me through it. I have the utmost confidence in recommending her to find you...
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