24/7 Health & Fitness — Local services in Boerne

the gym itself is dirty and multiple machines are broken. And the staff? ABSOLUTELY WORTHLESS!! I have no idea what they pay these people to do, consider yourself lucky to even get anyone on the phone, and if you do by some miracle they will say they work for another department or cant answer your question and have the owner return your call. This place needs to learn how to run a business, what kind of place doesnt return a single voicemail or email (at least 20 of each) even one time?! I have been trying to cancel my membership since i moved from Boerne in FEBRUARY!!!! when i do speak to someone who has an "answer" their "answer" is that i have to physically come in to cancel. which is not possible as i had explained many times. finally today a lady there tells me i have to send a certified letter to be able to cancel my account. which would not have been an issue if this weren't 3 and a half months later. WOW is all i can say for this establishment. the fact that i had to jump through 3 months of hoops to get to a point in which i can hopefully get my membership cancelled is ridiculous. I advise anyone who is considering them...

24/7 has great hours. You can go anytime! Their contract is very flexible. If you want to quit, just give them one month notice. There is a lot of equipment to use, weight machines, free weights, elipticals, treadmills, stairmills, etc. The equipment isn't very new, but it is mostly all serviceable. I can't say anything about most of their classes as the only one I've done is the cycle class. It is pretty poor. 99% of the class is spent standing up. So, you don't get much training that would help you on an actual bike. It's more like an eliptical...

Deceptive billing process and will bill you for many years to put your account "on hold". My wife thought that meant zero charge per month, but no $10/mo. Tried to call the owner but he won't call me back. He also made a deal with my father in law that his family would never be charged due to a previous loan to keep this business afloat, but Parvis doesn't keep his word and still charges my wife even when the account is on hold. He refuses to return my calls and the mailbox doesn't take messages. Highly do NOT...