Morrell Jewelry — Local services in Boerne

I took a sapphire and diamond ring there to remove the stones and sell the 14 karat gold. The price of gold was up. They said I had to leave it there for a couple of days because they were backed up. When I return to retrieve my stones and the money for the gold The diamonds were much smaller than what I had in The ring. I Told them and they said oh diamonds look much larger when they’re in a setting than they actually are. Then when I wanted to get the check for the gold, they only paid me for 10 K gold and I told them it was 14 karat gold the rest of my money they said well we’re not gonna give you 14 karat gold because we’ve got to make some money somehow that’s why we paid you for 10 karat gold. They scammed me and stole my bigger diamonds. Please do not go there and trust them with your jewelry and if you do you better be careful cause they will scam...

I provided transportation for a daughter and her elderly mother. The mother has moments of confusion and pride her possession.That being said. Mother stated her back fell off her watch and wanted it replace.i took them to your stote,where we were quickly told you dont have the back.However you were willing to sell different watch to us, When I went somewhere else that same day. We were informed the back is on the watch. And unscrewd...

I am new in town and needed some jewelry cleaned and an unusual change made to an old gold necklace. The Clerk spent a lot of time helping, advising and cleaning my pieces...while I waited, free of charge! The change on my other piece was made overnight, at a very reasonable cost, with an offer to buy back gold that was cut off the necklace. All of the transactions were above and beyond my expectations! Everyone was so nice and...