Beacon Hill Hair — Local services in Boston

Unfortunately the first time I came here I would give the salon five stars because Kathleen did a great job with my gloss, bang trim and it was affordable but even on that trip I was rescheduled twice. I have an insanely tight work schedule and am always traveling so I make my appointments around that. Last week, two hours out from my appointment I was rescheduled for another stylist randomly and got a text to my phone. I called and said I didn't want another stylist - Kathleen said she wasn't feeling well and was going home so could we reschedule for a different day. I'm in town for a 5 hour window. We scheduled within that window, I really need my hair done. I showed up, on time, and she wasn't there. I had now been "rescheduled" without anyone telling me to another stylist who was clearly with another client so I wouldn't be taken at my assigned time. I need to go to the airport in 90 minutes so now my hair isn't fixed, I'm traveling for three weeks and will have no opportunity to get it done. From one fellow small business owner to another- If you need to cancel/reschedule/change your mind every single time maybe you need to rethink your business model. What a...

Disappointed! My 14 year old daughter and I stopped in to schedule a curly hair consultation. We shared with Kathleen that we wanted to discuss how to embrace her curls and to receive a cut. Kathleen said she could service us the next day. Unfortunately less than one hour before our appointment Kathleen texted that she was not feeling well and was taking the day but could accommodate us the next day. Fully understanding illness we agreed to the next day. When we showed up Kathleen was not there. My daughter was sat in David’s chair without explanation. He than asked what was the plan. My daughter shared inspo pics and stated that she wanted to bring her curls back to life, obtain layers and keep her length where possible. She clearly shared her desired length. David, unfortunately cut an excessive amount of hair, gave one small layer and then proceeded to blow out her hair. My daughter left in tears. It was disappointing that Kathleen no showed and my daughter was not listened to. Hopefully others will not receive the same...

Beacon Hill Hair is such a fantastic environment to get your hair cut or colored! Kathleen the owner cares so much about all of her clients and treats everyone like family.

I had the pleasure of having David cut my hair for the first time and it came out amazingly. I was so pleased that when he finished and took out the roller and competed the blow dry I just started to clap in my chair! David is nine years in the industry and you can tell by his expertise.

My hair was flat, heavy and lacking a lot of shape. I told him loosely what I wanted but I let him have fun with my hair and to do what he thought would look best. He trimmed it up and gave it so much body and life. I can’t wait to go back in three months. I recommend David and Beacon Hill Hair...