The UPS Store — Local services in Boston

I have the misfortune of living directly above this UPS store. They sign for my packages that get erroneously delivered, then tell me they dont have my items and its been returned. Absolutely scummy how they withhold my packages / ditch my stuff. Additionally, they've tried to coerce everyone in my building who happens to share an address with them into buying post boxes with them with the implicit threat that they will with hold our packages if we refuse. Dont give these guys your business. I recommend the FedEx store up Cambridge street or the post office store...

I visited your store on Sunday afternoon, and I wanted to express my gratitude for the excellent service I received. The staff member on duty was incredibly polite and patient. She efficiently collected the delivery information and even helped me correct some inaccurate details.

As a first-time customer, particularly as a foreigner navigating the process of delivering important documents, I am extremely pleased with my choice of this UPS store. The service provided has been tremendously helpful. Thank you for making this experience...

Horrible experience with this store. Do not go! Jerks! They claim to notarize documents via website. I went in stood in line. I was next in line. The UPS guy told I need to make an appointment or I could wait until he took care of all the people in line hind me. which were about 7 people. I already stood in line for 15 main. I told him I was next in line. It take a minute. USP put on your website you need to make an appointment instead of embarrassing you...