Charles Street Family Chiropractic, Inc. — Local services in Boston

DO NOT come to this practice if you are seeking reputable, appropriate chiropractic care. This is not a reputable place to seek care as the practice is more interested in financial gain with above market prices and persuasive, “out of their lane of expertise” care plans. As a fitness and nutrition coach with a Master in public health promotion, policy, and education, I came seeking temporary back pain relief prior to an ankle surgery. Upon my first evaluation, I was measured, weighed and x rayed. I told the doctor my sport injury history and how my ankle injury was leading to hip and lower back pain. Here is a list of everything wrong that happened: (I have visited great chiropractors in the past)

In this evaluation, the chiropractor told me I looked severely underweight and made many comments about my build. I am 5’4 and super petite and I have a healthy BMI AND, work in this field, knowing I am perfectly healthy and felt I had to unnecessarily explain this. This is not his expertise nor an appropriate evaluation in the scope of care. In discussion, the doctor suggested I check out their nutritionist, including happy hours with the practice where they serve drinks and promote there nutritional practice. This seemed like a very unusually offer for a medical office. The practice nutritionist prescribed supplements and powders that in my professional experience, can be quite a scam and you will pay a lot of money for supplements that ultimately won’t give you lasting, maintainable healthy results for weight loss etc.

In my second visit, where the head of practice presented their care plan, he told me a very detailed reason why there care plan will prevent me from severe back spurs and pain, and if I did not address this, it would be severe to my health as I aged. It felt very much like a sales pitch and not a care plan, as again, I was a only looking for temporary pain relief and they presented me with a two year plan. They disregarded what I was looking for as a patient.

I agreed to care, reiterating that I was really only looking to book for about a month to just try to get some pain relief and to explore if this would work best for me. Then, their scheduler sat down with me to sign paperwork for payment. Included in this “care plan” was $400 worth of at home equipment I would need to purchase from the practice. I was skeptical and told the scheduler I declined to purchase this equipment at this time. When I declined, she told me she would have to speak to the practice physician if I did not want to purchase this equipment. She then left the room to fetch him and I had this feeling that I was in trouble at the principals office. She came back in and continued to schedule me, the physician entered in the room silently and sat in the corner of the room while we finished scheduling.

The scheduler left and the doctor began to insist that I need to buy this equipment from the practice. He said without it, my care plan would not work and started to gaslight me. Essentially, if I didn’t buy this equipment, I wasn’t really committing to improving my health and me not commuting to this care plan, it would be my fault for not getting results. I was extremely uncomfortable by the way the physician insisted I need to put purchase this equipment right now, at the starts and could only purchase it from their practice.

Having gone to chiropractors before, I knew the level of appropriate care I was seeking. But, Beacon Hill Chiropractors believe there care is the best and only best, that you need to make all these lifestyle changes even when you are indeed a completely healthy young adult. They overprescribe unnecessary products and plans that are advertised like a lifestyle brand. There office, when you walk in has a whole shelf of brochures for injury lawyers. Lastly, I have never seen an exam room covered with so many framed certificates as if they are trying to...

Where do I begin with this clinic...?!

Charles St Family Chiropractor is a clinic like none other! This clinic has been thorough, considerate, professional, educational and unique altogether. If I could give 10 stars, I most certainly would without any hesitations or reservations!

My reasoning behind this is due to the following: From the very beginning of my experience, Charles St Family Chiropractor do something no other healthcare professional ever bothers to-do regardless of specialist. They are highly thorough with the services they provide! They seem to take a very humanistic approach to things from what I have seen.

This clinic has taken into account my top 3 human values, & used them to further facilitate my healing experience throughout my chiropractic treatment. Personally, human values are very important to me in any and all areas of life, health is no exception.

This clinic has also taken the time of being very consistent with progress reports, structured treatment methods & approaches which fit my personality and lifestyle, & really take the time to educate me along the way!

Charles St Family Chiropractor has such a warm and welcoming staff that over time, provide a very rewarding and professionally intimate experience. It is very easy to get to know them, & fellow patients also on their own Chiropractor journey. They can be very accommodating despite any logistical challenges I have faced throughout my treatment program/plan; god knows they put up with the ever-changing demands of my work schedule. The best part? They are always so warm and loving about it!

In addition, they host many educational and wholesome health related events to further connect with their patients and provide a more unique and connected experience. Due to my work schedule I have had the displeasure of missing-out on many of these, so I can not speak much on these events in detail.. However, the mere fact that this is a common practice of their clinic & business speaks volumes to me.

Within my 1st adjustment I began digesting better, sleeping better, focusing better, breathing better, and it only got better the more consistent I became with my visits. Personally, I did everything prescribed to me as "religiously" as possible to maximize my healing experience.

Dr.Q was certainly right about the follow: "Those willing to do the work in life, are almost always bound to get the best results our of life" This quote/principle could not be further from the truth. Without doing my part, it would have all been in vein.

Dr. Kelly, she is a real sweetheart. A Chiropractor like none other; with empathy like non other! She is very knowledgeable and patient, also graceful and kind. I always look forward to my visits with her!

Paris & Mary are some of the most amazing reception staff I have ever met. Mary is so graceful and calm, kind, and patient but a sense of humor one would not expect. Paris is a fellow Floridian that carries his own unique personality and "swag". Between these two, there is never a visit where they don't get a big hearty laugh out of me.

I have grown to appreciate this clinic and they hold a very special place in my heart. What they stand for, how they practice their craft, & their willingness to overcome any obstacles in order to provide healing to anyone and everyone. I don't just truly believe they not only deserve to be the best Chiropractor Clinic in Boston, MA; I also believe that is exactly where they are headed, & will inevitably accomplish. This is how much faith I have in this clinic.

Love you guys! Carlos J....

If you are overwhelmed by the number of chiropractors in Massachusetts, you should come here. I came across this chiropractor on Google while searching for practices that have their own X-ray machines. This was significant to me because it removes the middleman of going to your doctor to request an X-ray and hoping you can receive it quickly so that a chiropractor can assess your underlying issues and create a treatment plan.

My body is slowly but surely healing itself, which is making me emotional as pain overwhelmed me during a dark period of my life. It's comforting to hear from a doctor who may not feel my pain but can perceive it and want me to improve. My doctor was taken aback by the fact that I showed my x-rays and they agreed with the findings. It's a fascinating fact that when one area of our body is not in alignment, it initiates a chain reaction throughout our bodies.

The fact that they have early morning availability is amazing. Like many other professionals, it's challenging to fit in health-related appointments that we pay for through deductions from our paychecks.

It's very convenient and accessible by MBTA which was another reason In choosing a new chiropractor.

I wanted to personally thank Dr. Kelly MakelaI. I was in a lot of pain in my left foot due to planter faciastis. I am not sure of the device name she used but my when I scrunch my left foot I experience little to no charlie horse pain. Which was common when I scrunch my feet. I can only imagine what it would do for my lower...