Posman Books — Local services in Boston

Ok... so hear me out. I came in on my last day at home in Boston. I wanted to get to at least 1 Independent bookstore while I was there and the famous one in Beacon Hill was closed on Mondays so off to Yelp I went to find another in the vicinity.

This one was closing in 15 minutes so I drove like a bat outta hell and got there in time to walk in and overhear Caroline (one of the booksellers) discussing some options to a patron. Confession time... I LOVE eavesdropping on book conversations (it's the bibliophile in me) anyhoo very cute bookstore. They also have stationary, bibliophile gift items, literary candles, a kids section and extensive offerings of the Penguin classics deluxe editions new covers. Oh yea they also have a small "Blind Date with a Book" shelf too!

I will tell you this though - when they say they are closing they are CLOSING they give multiple gentle warnings before the voice becomes sterner in their guidance for you to wrap it up and make your purchases. I wasn't offended and pushed out I know what it feels like to want to get out of work.

Next time I'll come with ample time and post more recent...

I recently visited, and unfortunately, my experience was far from pleasant. While the bookstore itself is charming and well-organized, the employees were incredibly rude and unwelcoming. From the moment I walked in, I was constantly reminded that they were closing soon, which made me feel rushed and uncomfortable. It’s understandable to notify customers of closing time, but the way they repeatedly emphasized it felt excessive and unprofessional.

The store has a great selection of books, but the attitude of the staff really detracts from the overall vibe of the place. I hope the management addresses this, as it could be a lovely spot if the customer service matched the inviting atmosphere...

Store itself is cute, it’s the staff that ruined my experience. Tonight 12/9/24, I went to the register to pay for my items, the three girls did not even acknowledge me, she took my items, and kept talking to her other co workers about “someone in my class legit smelt like poo poo”. I legit can’t even make this up lol. Granted these girls were probably no more than college age, but so am I, and I was still shocked at the unprofessionalism. The Disney channel music booming over the speaker when I walked in was already annoying, but the swearing and conversation about “poo-poo” that could’ve been heard from 3 blocks away was just too much. Nice store, but it’s a...