Ross Dress for Less — Local services in Bowie

They have some incredible deals on some really good stuff. They have clothing and shoes and picture frames and stuff for the kitchen and other gadgets that you can buy people for Christmas gifts for including an at-home massager that I understand is great for people that I bought for my niece. They have car seat covers and car cleaning products and around the house gadgets and phone accessories and the really good thing about it is they've got great prices on everything! The staff is friendly. My wife found a pair of shoes there that she absolutely loves for a great price and she keeps having me going back every week to see if they have another pair because she likes them that much. It's more of a women's store but I can go there myself as a man and find a lot of stuff for me that you really can't find in other stores. Even at Walmart I paid $40 for an electric razor but at Ross I paid $10 for one and it's really just as nice as far as I can tell. Some of the other electric razors at Walmart can get as high as 70 or $80 when you start getting into the waterproof ones and whatnot. The one I bought at Ross is basic but for 10 bucks it seems to work and it's the triple headed kind that I like. I do enjoy shopping here, very good prices and decent...

I am a frequent shopper at Ross but yesterday was one of the worst experience I've ever had total embarrassment unnecessary from an employee while I was shopping the line I got extremely long so I asked the manager if I could leave these things here go next door and I'll be back to purchase my items he said sure he placed them in a bucket at the register he said if I'm not here just come back and get your items and pay for them I said fine so come back in the store I grab the items the cashier yells across this room saying what are you doing you can't do that meanwhile there was a line why would I ask her to stop what she doing and she was the only cashier to get the items that I was going to pay for throughout this visit the attitude of the cashier was the worst I've ever experienced so as I approach the register of me and my best friend she says something very smart to me oh where are the items you're not going to get them now I said to her why would you yell across the room like I was about to steal something meanwhile while I'm standing in line to pay for my items due to this I will not be shopping at that...

I am a hugh fan of great customer service. This is my first time going into a Ross store and while myself and other customers are checking out, at the time to swipe my card to pay, the cashier calls another customer while I was still there checking out. I like my space and privacy. Why couldn't they have the customers wait till my transaction is complete. She didn't even give me my receipt in my hand, she said "ok you can go ahead and take your receipt". I asked her why she called the customer over when I was not done? She said, The manager wants them to check out that way to speed up check out. When I asked for, the manager The Manager says that's how they do it at Ross, they've always done it like that and other Ross stores does and should be doing the same. I said I've never seen that before in any Ross. When my transaction is complete then the next person comes up. This is just poor Management, customer service, and a total disregard for others, privacy and safety. BTW there was only 1 cashier....