I was torn about posting a review because they were nice and Iâm serious about supporting black businessâŚbut I spent $73 on 12 cupcakes that are going in the trash. I put in a custom order for a dozen strawberry crunch cupcakes with whipped icing. The girl who took my order was very sweet and answered all my questions with kindness and patience. They honestly get an A+ for customer service pertaining to the order aspect. Was excited to get my cupcakes - a late bday gift to myself since no one got the cake I requested for my bday. I wanted it a specific way and they were accommodating.
Unfortunately have to give two stars because although they were prettyâŚthey were so dry. Like incredibly dry - almost cornbread texture. Iâm not the type of person to order a cake or cupcake just for the looks. Iâd actually much rather it be ugly and taste great. My husband picked up the order for me so pick up was not a factor in this rating. Although he did mention having to pull over and adjust them packaging because he said they werenât packaged securely.
I did call immediately to let them know they were dry and tasted old. The woman who answered the phone said they were just made around 3pm (my pick up was at 4). No concession was offered, she just said sheâd pass the information along to the manager. Iâd like to think sheâs not lying - and maybe this was just a bad batch. Maybe someone forgot to add some butter or something idk. I wish I could bring them back and let them eat one in front of me so that they can see how dry it is. At $73 per dozen, why not offer something more than to âpass the feedback along to managementâ? Very disappointing and money wasted.
In addition to figuring out quality control to ensure every customer gets moist cakes/cupcakes, Iâd recommend adding more strawberries and losing the golden Oreo baked into the bottom (made the dryness more offensive). The âcrunchâ could also use more strawberry flavoring it was pretty bland.
Reply:
Yes, I called back to request six instead. I wanted the least amount possible since they were only for me. I was told noâŚI left it at that. What does that have to do with anything?
Everything youâre now suggesting to rectify the situation should have been suggested when I called. I didnât know any of that was an option.
Please see added pic of them in the trashâŚnot sure how that is helpful.
Maybe create some policies for your employees for when dissatisfied customers call. A prompt for them to offer different options depending on what the customer found dissatisfactory could be helpful. Itâs not my job as the customer to tell you how to fix it. Youâve made it clear in your response youâre not interested in my suggestions anyway - which hey, if itâs been working for 15 yrsâŚmore power to you. But this is a reviewâŚand thatâs how reviews go sometimes.
Iâm not the first one in these reviews to say the cupcakes were dry - we are few, but bad batches do happen. Ok about everything else. Maybe $73 isnât much to you considering âall your shopsâ. Love that for you. But this was something I did for myself and it turned out sour with no initial offering to fix it and thatâs upsetting to me. This was just my...
   Read moreThe Big Schlim Mega Shake has been around for a minute (a while) now!! Itâs a thick shake with different combinations of cheesecake, donuts, & cupcakes ON IT!! You forgot?? No worriesâŚlet me reintroduce you!! . Where I am: @thedessertjunkiebakery . Location Reviewed: 15480 Annapolis Rd., 204, Bowie M.D. . Menu Includes: Shakes, Pies, Dipped Desserts, Macaroons, Dessert Jars, Dounuts, Gourmet Cupcakes, Cupcakes, Gluten Free, & Vegsn Cupcakes, Custom Cakes, & over 100 different flavors of cupcakes!! . Items Reviewed: The BIG SCHLIM MEGA SHAKE (Banana Pudding milkshake with a BP cheesecake, a BP Donut, a BP, cupcake, & BP frosting $24). STAMP!! The cake, shake, cupcake, cream, & donut!! Richly sweet, thick cream cheese based frosting, moist cakeâŚWINNING!!
Their Gourmet Cupcakes: ($4.95 Each) Their Strawberry CrunchâŚSTAMP!! Moist. soft, with real strawberries!!
Their LemonâŚSTAMP!! You taste actual LEMON in this cupcake!!
Their ChocolateâŚSTAMP!! Chocolaty, sweet, & fresh!!
Their VanillaâŚSTAMP!! Fluffy, moist, with that cream cheese based frosting!! . Customer Service: On Point. . Online Navigation: Easy . Parking: Decent . Music: YouTube: Backyard Band Crucial Socket Big G Freestyle . Recommendations: Get That BIG SCHLIM MEGA SHAKE!!
âď¸âď¸âď¸âď¸âď¸=STAMP âď¸âď¸âď¸âď¸â=LIKE THAT âď¸âď¸âď¸âď¸=DELICIOUS âď¸âď¸âď¸=DECENT âď¸âď¸=PASS âď¸=NAH
#Bigschlimsreviews
Good People the other day I was @cakebatterandco to taste test their desserts for @wusa9 right. I mistakenly shouted out a banana ice cream that their sister company has!! So let me show you where to get itâŚitâs THAT GOOD!! . Where I am: @thedessertjunkiebakery . Location Reviewed: 15480 Annapolis Rd., 204, Bowie M.D. . Menu Includes: Ice Cream, Shakes, Big Schlims Mega Shake, Macaroons, Dessert Jars, Dounuts, Gourmet Cupcakes, Cupcakes, Gluten Free, & Vegan Cupcakes, Custom Cakes, & over 100 different flavors of cupcakes!! . Items Reviewed: Homemade Ice Cream $14.99 a pint, & $6.99 for a 1/2 pint. Their Banana Pudding Ice Cream SampleâŚSTAMP!! Creamy, real banana, & vanilla wafers in it!!
Their Cinnamon Roll Ice Cream SampleâŚSTAMP!! Again, a whole cinnamon roll is in this!!
Their Biscoff Ice Cream SampleâŚSTAMP!! One of my favorites, smooth, rich, just decadent!!
Their Cookie Monster Ice Cream SampleâŚSTAMP!! Blue cookies & cream ice cream with Oreoâs & Chocolate Chip cookies!! . Online Navigation: Easy . Parking: Decent. . Recommendations: Any Ice Cream!! . Music: YouTube-NEG-Smoke Solo
âď¸âď¸âď¸âď¸âď¸=STAMP âď¸âď¸âď¸âď¸â=LIKE...
   Read moreWe had the absolute pleasure of working with Alexis Street and her phenomenal team at The Dessert Junkie in Bowie, MD for our wedding on June 14, 2025âand I truly canât say enough about their excellence.
Just days before our wedding, we visited Alexis at her shop. She welcomed us with such warmth and generosity, taking the time to personally give us a tour and share the heartfelt story behind The Dessert Junkie. It was clear from that first meeting that this wasnât just a businessâit was a labor of love, rooted in deep community ties and an unwavering commitment to quality.
And then came the wedding dayâthe dessert bar she created was a showstopper. From mini cheesecakes to gourmet cupcakes, brownie shots, and perfectly glazed donuts, every item was crafted with precision and flair. Guests were flooredânot just by the presentation, which was elegant and festiveâbut by the flavor, texture, and freshness of every bite. You could taste the quality in everything.
The highlight? Our absolutely stunning wedding cake. It was a centerpiece on its ownâgorgeous, delicious, and a reflection of the style and detail we had envisioned. Alexis nailed it. Every layer was moist and flavorful, and the design was executed with breathtaking precision. It looked like something out of a magazine and tasted even better.
What truly elevated the experience was the attention to detail. As someone with a background in the service industry, I was especially impressed. Alexis and her team arrived on time, set everything up with care and artistry, and ensured the desserts stayed fresh and inviting all night. She even included special vegan desserts for our guests with dietary restrictions, which meant so much to us and to them. That level of thoughtfulness is rare.
Beyond her talent, Alexis is a beautiful person with a heart for her community. She goes above and beyond not just for her clients, but for those around herâand that spirit shines through in her work. Every guest could feel the love behind what she and her team created.
My husband and I are forever thankful to Alexis and The Dessert Junkie. If you want extraordinary desserts, flawless service, and a team who will treat your event like itâs their own, this is who you want to work with. I would recommend them again and againâfor weddings, celebrations, and...
   Read more