USA Spa & Nail Inc. — Local services in Boynton Beach

Don't appreciate their customers. Was a long time customer, Staff has never been overtly friendly however they were always efficient. Went there yesterday at 5:50 Sam wrapped up my nails to remove the nexgen. He then decided while i was soaking that he would do a full set on another customer. Still I was OK making the best of it, watching videos on my phone. Before he was done with the customer WHO CAME IN AFTER ME, the phone calls began and the friends starting to arrive. While doing my nails he had to stop nearly 10 times in order to have his conversations. Regardless of what language it is in if you can not do your JOB and speak at the same time...STOP SPEAKING! He ultimately abandoned me in my chair and his wife came and applied my top coat. She noticed the look on my face as I was clearly upset and she very rudely asked me why I didn't say Thank you. Well that was it, this ignorance to the fact that they stole nearly 2 hours of my time! As customers our time counts and is Valuable! I walked out of there at 7:30. 1:40 for Nexgen? ridiculous! Not only will I not go again I will make sure others know what kind of People SAM...

Disgusting. My sister has Cerebral Palsy they sat her on the pedicure chair and then the lady refused to do the pedicure. At the end I told the man my sister didn't get anything done. He said it would cost her $20. They didn't do anything to her feet he said he has to pay for the water that was filled in the tub. NEVER GO HERE. The...

Usually have had good experiences there. This time not so good, cut me when trimming calluses, said something, but got the , oh it's ok schpeel. 🤔🤔I know, should of said something to mgr. Sure he would have compensated me for something? I have well, still believe it's a good place to go to, just won't go back to that...