Gallatin Valley Furniture — Local services in Bozeman

We recently had to refurnish our entire home because the inside had to be gutted due to the Bridger Canyon fire. We are on a budget and could only spend so much money per piece of furniture, Plus we couldn’t wait for a long delays in shipping that are happening right now with Covid because we literally have a home with no furniture. Vanessa and her team went above and beyond to find pieces in their show room that Matt our budget and that would either be available soon or that we could take home right from the show room. They also took the time to arrange pieces that they thought would go together nicely so that we could visualize what it would look like as all of this was pretty overwhelming to us. Dan, when we had our items delivered, Zach, Chris, Dwight, and Cody did an amazing job. They all stopped and set the furniture down on our porch while they took their shoes off because they saw we had brand new carpet. As they were carrying large items in the door, there was always one guy who wasn’t holding anything that was just guiding to make sure they didn’t touch the furniture on any of the door frames or walls. It was all just perfectly executed. They even put felt on the bottom of our dining room table so it wouldn’t scratch the floor. GVF Will be our go to from...

My husband and I went in a month ago to choose some carpet to be cut and sewn into a custom sized area rug. We were in their with our two year old for about 20 minutes without being spoken to. We eventually left and were getting into the car to leave when someone came out, apologized, and helped us. We picked an in stock carpet to expedite the time of getting it home as we have a baby due. We were told it would take a week, possibly two weeks for them to get around to doing the cutting and sewing. It has now been a month and we still do not have our rug. My husband stopped in two weeks ago when we were originally told it would be ready and was told we would have it last week. We have also called since then to which we were told someone would call us back and we haven't heard anything yet. This is our first experience as a customer here, and so far it has been very disappointing. About ready to ask for a refund and go elsewhere. I hope others have a much better experience when...

From start to finish, Gallatin Valley Furniture met all of our expectations. Responsive to all email communication, designer Ally Sugo guided us from afar in the selection of furniture. Greg Cattin and Ally made a site visit, took measurements, made recommendations, mailed samples to us, and amazingly, went out to the property over 1.5 hours away to make the delivery.

The furniture is high quality, classy, and just right within the spaces. Elegant and priced fairly, the sofas, iron bed frame, dressers, rug, and chairs all make our Montana house into a home.

We are currently looking forward to our window coverings being delivered--yes...those, too, are being handled by Gallatin Valley Furniture. They think ahead, measuring while delivering furniture. When I decided later to order solar shades, Ally had the information she needed. Bravo Ally!

In a day and age when poor communication and fair service abound, this family business is a breath of very fresh...