Harborside Market — Local services in Bremerton

It's been a happy customer at the store since they open. Every morning employee (especially the regular woman whos been opening for years) ive never had a negetive interaction with afternoon cashiers nor the manager. ive never experienced rudeness by anyone behind the counter. Today that changed in a major way. i went in to get my usual muffin and gatoraid, an employee by the name of Brandon, decided to insult me by accusing me of being a theif, refused to complete my transaction. then proceded to tell me I am "banned for stealig". I'm shocked because I've never been accused by any establishment for shoplifting. Let alone one that frequent so many times a week. he refewsed to give me any deails besides "it was candy and happend previously and he claimed that he told me i was banned when i was "caught". unfortunately i had no time to get an oficer without missing my ferry. Brandon said i cant sppeak to anyone above him until Monday. aftert i clear my name with the manager I still don't think I'm ever going to set foot in this place again. That is not the way to treat regularr loyal customer. he soke to me as if i were a crimonal scumbag (infront of other customers witch was humiliating) its unfortunate because I've had no issues with this store, besides the occasional annoyance of thcredit credit/debit processing terminal being down(which has seemed to been solved for the last 4 or 5 years) but now after all these years of good service, it's one employee's nastiness that makes me not want to spend another dime...

EDIT: After making this review the owner swiftly responded and I spoke to him via email. He made sure everything was made right and that the employee was talked to about the proper way to handle customers on the phone and in person when the two coincide. Also, It turns out she did not hang up on me, the phone has a history of losing connection. I will continue shopping there for my corner store needs because I see how much the owner values his customers Original review below

The morning shift woman Is a rude and will hang up on you if you call in and have more than one question. She will interrupt you, call you names, and try to make you feel inferior to her. I had two questions- "Hey can I get my money back or exchange a product with a broken seal and When is your boss coming back from vacation since you don't know" I didn't get to ask the second question because she hung up on me twice and won't pick up the phone anymore. Proof of...

I like how the store is always very well stocked, organized and tidy. And the clerks do a great job to get you on your way with your purchase always keeping on their minds that your most likely catching a bus or the ferry. Some items the price seems a little high but still way less than stores such as R and K market over in Manette. I bought a box of Marlboro, a bottle of diet Pepsi, a three pack of Zingers and a Bic and the total price came to $21, 209.17 I didn't have enough so I put the lighter back. But still! And blossom always has a kind word and a friendly smile for her...